Small Business Blog
 
Marketing, Managing and Growing Your Business 

Blog Home | About this Blog  
     
Subscribe in a reader  

Search
Business Know-How


Compliance and HR

- Labor Law Posters
- Safety Posters
- Employee Handbook
- Employment Forms
- Payroll Software
- Payroll Services
- Restaurant Posters
- HR Training & Tools
 
Legal and Financial
- Incorporate Online
- Merchant Accounts
- Legal & Business Forms
- Business Loans
 
Productivity & News
- Do-It-Yourself Email
- Free Magazines
- Templates &
  Productivity Tools
- Find Jobs, Find
  Employees
 
Small business and home business ideas and advice on marketing, employees, financing, and start-up.
Ask BKH 
Business Plans
Career 
Franchise Information
Growth & Leadership
Home Business
Human Resources
Internet Business
IRS Resources
Law
Mailing & Shipping
Marketing
Management
Money & Finance
Small Business Blog
Starting a Business
Tips & Hints

Event & Party Planning
Medical Transcription
Secretarial Businesses
Writers & Publishers
Of Thee I Sing
 

Polls
Associations
iPhone Help
More Resources
Online Florist


Welcome
Feedback
Who we are
Site Map

 
 
 
 

Previous: Slip Sliding Away: Small-Biz Survey on the U.S. Economy
Next: Social Networking: Evolution Before Your Very Eyes


Microsoft Offers Free Tech Support to Convince Small Biz to Buy Vista
Courtesy of SmallBizResource.com, a service of bMighty.com

by Gayle Kesten

Thinking about buying a Windows Vista machine? Do so between now and Sept. 30, and Microsoft will throw in free technical support, tools and coaching.

The program, called Small Business Assurance, is for companies with fewer than 50 employees or with 25 PCs max, and for purchasers of Windows Vista Business or Windows Vista Ultimate. Of note, the ability to receive free support expires at the end of October and is only for phone support, according to InformationWeek, which also pointed to a new Microsoft Web site "aimed at 'dispelling myths' about Microsoft Vista, a possible indication that Vista is still struggling to gain acceptance among small businesses."

As explained in a Microsoft FAQ: "Our goal with Windows Vista Small Business Assurance is to help small businesses make a smooth transition to Windows Vista and experience the superior value it can deliver over its predecessor. The additional support and one-on-one coaching we're offering will help our small business customers overcome issues that may be blocking their adoption."

That said, "We love that people love Windows XP. But technology doesn't stand still." (Bear in mind: As of last week, Microsoft has stopped shipping XP, though support for Vista's predecessor will continue until 2014.)

"What we've heard in feedback from small-business customers is that the gradual wind-down of XP sales ... has caused them some anxiety," a Microsoft small-business lead product manager told the Seattle Post-Intelligencer. "In reaction to that feedback, we created this program to really provide resources to help them through the transition."

From Small Business Computing, Microsoft's free technical support includes:

  • One-on-one coaching (example: which features are most relevant to your business)
  • Compatibility assistance for software applications and peripherals
  • Information on key Vista features
  • Hardware configuration (example: network and printers)
  • General troubleshooting

Ready to buy? Is free, albeit temporary, tech support enough incentive?

Posted on July 14, 2008 at 7:27 AM
| Comments (4)

Comments

When I first got a Vista machine, I called my IT guy and asked, “How much to get this thing back on XP?” He responded, “Why do you want to do that?” After giving him the reasons, we both discovered that we could make Vista work and that I would be happier in the end. Which is exactly what happened.

Thanks, Gayle, for pointed out this program.

Stuart

Posted by: Stuart Preston on July 14, 2008 at 3:19 PM

When I had to buy a computer last year I was told XP wasn’t available, but I had heard horror stories about other software not being compatible with Vista, but I wasn’t given the choice, I had to buy Vista.
I have to admit, I do like my Vista, but it has its limitations, is hard finding compatible software, for instance, I had to look for almost a week before I found a compatible Photo Editor, and for some reason, I can’t find a MS Pub program for Vista. The main drawback is in the time spend looking for compatible products.

Posted by: Roxie Boyd on July 15, 2008 at 12:21 PM

I have had no problems so far with my vista machines. I have encountered some compatibility issues with older software but it was a good kick to get me to evaluate new tools.

Posted by: Quote Catcher Credit Card Processing on July 21, 2008 at 4:34 PM

This is a nice incentive but not enough to really convince Small Business owners to purchase Vista, which is completely shaky, even with tech support. If you are running a small business I’d say stick with XP for a while. Its much more reliable and allows you to do pretty much everything you need to run a small business.

Posted by: Jeff Biggums on July 23, 2008 at 12:44 PM

Post a comment




Remember Me?




Search Business Know-How

S P O N S O R S

 
 

Recent Entries
Five Smart Ways To Save Money

Chilly Jilly Founder Jill Boehler

Get a Little Greener, HP

How Social Networks Can Stop You From Making A Bad Hire

Sarah Palin -- The Ultimate Working Mother?

IE 8 vs Advertisers and Publishers

Archives
scams and phishing

9/11

Advertising - PPC Ads

Business Ideas

Computers and Technology

Customer Service

Disasters

email

Home Business

Human Resources

Insurance

Internet

Internet Marketing

Law

Leadership

Marketing

Merchant Account

Miscellaneous

Money

Office management

Productivity

publicity

Retailing

Sales

social networking

Start-up

Statistics

Tax and Accounting

Travel

woman owned business

Websites Worth Note
Business Know-How

Franchise Trade
Other Sites

 

 

 

Disclaimer
[Article Submission Guidelines]
[Welcome] [About Us] [Advertise]
[Small Business (home page)] [Marketing] [Direct Mail Ideas]
[Human Resources] [Money Management] [Business Loans] [Franchise]
[Start A Business] [Home Business] [Tips & Hints] [Bulletin Board] [Ask Business Know-How]
[Blog] [Legal Know-How] [MLM Know-How] [Career] [Survey] [Feedback] [Free Newsletter]
Privacy Statement

The information compiled on this site is Copyright 1999-2007 by Attard Communications, Inc. and by the individual authors.
Business Know-How is a woman-owned business and a registered trademark of Attard Communications, Inc. Phone: 631-467-8883.

http://www.businessknowhow.com