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Previous: Slip Sliding Away: Small-Biz Survey on the U.S. Economy by Gayle Kesten Thinking about buying a Windows Vista machine? Do so between now and Sept. 30, and Microsoft will throw in free technical support, tools and coaching. The program, called Small Business Assurance, is for companies with fewer than 50 employees or with 25 PCs max, and for purchasers of Windows Vista Business or Windows Vista Ultimate. Of note, the ability to receive free support expires at the end of October and is only for phone support, according to InformationWeek, which also pointed to a new Microsoft Web site "aimed at 'dispelling myths' about Microsoft Vista, a possible indication that Vista is still struggling to gain acceptance among small businesses." As explained in a Microsoft FAQ: "Our goal with Windows Vista Small Business Assurance is to help small businesses make a smooth transition to Windows Vista and experience the superior value it can deliver over its predecessor. The additional support and one-on-one coaching we're offering will help our small business customers overcome issues that may be blocking their adoption." That said, "We love that people love Windows XP. But technology doesn't stand still." (Bear in mind: As of last week, Microsoft has stopped shipping XP, though support for Vista's predecessor will continue until 2014.) "What we've heard in feedback from small-business customers is that the gradual wind-down of XP sales ... has caused them some anxiety," a Microsoft small-business lead product manager told the Seattle Post-Intelligencer. "In reaction to that feedback, we created this program to really provide resources to help them through the transition." From Small Business Computing, Microsoft's free technical support includes:
Ready to buy? Is free, albeit temporary, tech support enough incentive? Posted on July 14, 2008 at 7:27 AM| Comments (4) Comments When I had to buy a computer last year I was told XP wasn’t available, but I had heard horror stories about other software not being compatible with Vista, but I wasn’t given the choice, I had to buy Vista. Posted by: Roxie Boyd on July 15, 2008 at 12:21 PM I have had no problems so far with my vista machines. I have encountered some compatibility issues with older software but it was a good kick to get me to evaluate new tools. Posted by: Quote Catcher Credit Card Processing on July 21, 2008 at 4:34 PM This is a nice incentive but not enough to really convince Small Business owners to purchase Vista, which is completely shaky, even with tech support. If you are running a small business I’d say stick with XP for a while. Its much more reliable and allows you to do pretty much everything you need to run a small business. Posted by: Jeff Biggums on July 23, 2008 at 12:44 PM |
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When I first got a Vista machine, I called my IT guy and asked, “How much to get this thing back on XP?” He responded, “Why do you want to do that?” After giving him the reasons, we both discovered that we could make Vista work and that I would be happier in the end. Which is exactly what happened.
Thanks, Gayle, for pointed out this program.
Stuart
Posted by: Stuart Preston on July 14, 2008 at 3:19 PM