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Previous: Startup Cash by Fredric Paul According to a new study from the folks at Warrillow & Co., what scares SMBs is very different from the "pain points" they face. And effective marketing tops the list of biggest fears. The Warrillow study, conducted in March, compares SMB fears with pain points, and suggests that fears are much longer term, more complex, and abstract than mere pain points: They are the nagging concerns that a small business owner can't quite put his/her finger on. They are the powerful uncertainties that keep entrepreneurs awake even when they are exhausted from a day's work." And as the chart below indicates, the list of greatest fears is quite different from the most important pain points.
For example, the top fear is the inability to market effectively, while the most cited pain point is poor sales. Boosting sales may be difficult, but it's a fairly straightforward, easily measured issue. Worries about ineffective marketing, though, are more squishy, with no single clear solution. Similarly pain points like taxes and competition are important, but at least they're well defined. How are you supposed to answer a question like whether you'll be able to retire? And staying abreast of technology is a constant struggle, not something you can solve once and for all (fortunately, though, bMighty is here to help...). Warrillow uses these differences to help vendors communicate to small businesses, suggesting that solving pain points drives sales while solving fears drives trust. Pain points demand solutions, while fears require advice. However you slice it, though, I think it's a worthwhile distinction. For me, the biggest fear is not doing everything I can to makeg bMighty the indispensible tech resource for small and midsize businesses -- in the face of resource constraints similar to those faced by any smaller organization. And like many business fears, there's no single, simple answer to my fear. It's an ongoing process, with victories and setbacks along the way. Sound familiar? I'd like to hear what keeps you up at night. Follow Fredric Paul on Twitter @ http://twitter.com/TheFreditor Posted on August 27, 2009 at 11:01 AM| Comments (4) Comments My big fear is not being able to pay for the advertising. It can be real expensive and not produce results. Posted by: greg easterday on September 2, 2009 at 8:30 AM That is so true! There is so much involved to keep a business going. I run a HCG Diet Weight Loss Clinic and there is a lot of competition. Nice stats. Posted by: HCG Weight Loss on September 16, 2009 at 5:02 PM Good info on what keeps the small business owner up at night. One part of the solution is networking with other small business owners, who also share your challenges and can help you formulate solutions. Posted by: HCG Diet & Weight Loss on November 11, 2009 at 10:01 PM |
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Thanks for the insightful post, Fredric. I like the way you concluded by saying there is no single, universal answer to eliminate what small businesses are afraid of. This is one post marketers — whether they are the corner office sort or the online variety — will find very useful. Keep those posts coming!
Posted by: Strategic Growth Advisors on August 28, 2009 at 12:20 AM