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Traveling? Carry addresses and phone numbers with you

by Janet Attard

The only thing predictable about business travel is that it's unpredictable. Your plane may be delayed, making you several hours late for an appointment. Your meeting may finish up two hours earlier than expected (leaving you too much time to kill before your scheduled flight home, but not enough to go sightseeing). You may discover the car rental agency you thought was in the airport, isn't. Or, when you climb into the cab and tell the driver, "Take me to the Sheraton," he may turn around and ask, "Which one? The Sheraton Washington? Or the one on Connecticut Avenue?"

To minimize stress and confusion, carry all important contact information with you and keep it handy.

Your list should include the airline name and phone number (in case you want to check on or change a flight); name, address and telephone number of the hotel(s) you'll be staying at; name, address and phone
of the car rental agency; phone numbers for business contacts, and any other individuals you might need to notify if you are delayed in transit.

Posted by Janet Attard on February 27, 2009 at 9:34 AM | Comments (2)

Comments

Before he leaves I always give my boss the email confirmations for his flight, hotel, rental car/limo, and maps/addresses/phone #s for all his meetings. I highlight the important info (phone #s, conf #s, addresses)on each sheet so he doesn't have to scan the whole page while juggling luggage, etc. Also, by having the email confirmations from each vendor, if there is a problem, and he has the page from their system, it's obvious there's an error on their part and more likely they'll be proactive in resolving it.

Posted by: Patty Brown on February 27, 2009 at 10:18 AM

As a former executive administrative assistant, I was responsible for making travel arrangements for a man who spent more time in the air or on a train than he did in the office. I can unequivocally confirm everything you've said about carrying contact information when travelling. You never know when there will be an unexpected change in your travel plans and having that information easily accessible can make the difference between AAARGH!! and AAAAHHHH!

I'd like to make a suggestion. If you are someone who travels a great deal, consider creating a document where you enter all the pertinent travel information in one place; airline and flight info, hotel info, car rental, conference/meeting location and parties involved (if applicable)...you get the picture. Having a form accomplishes two things: 1) all the information you need for your travel is in one location, and 2) over time, you will become familiar with where all the information is on the document so you can access it more quickly. I do this even for my personal travel and it works for me.

Posted by: G. Garcia on February 28, 2009 at 5:13 PM

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