How professional is your voicemail message?
Is your outgoing voicemail message giving customers a bad impression? Business owners who put little effort into creating a professional voicemail greeting are sending the wrong message to their customers...
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Posted by Janet Attard on December 3, 2007 at 8:39 AM
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Don't Trap Customers in Voice Mail
Voice mail systems that tell the callers to press a number to access a particular type of information (e.g., press 1 for product information, press 2 for order inquiries) are a great way to reduce the time you and your staff spend answering routine inquiries. But ifcallers have to follow too many directions or push too many buttons to get information they seek, they will just hang up and call one of your competitors...
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Posted by Janet Attard on November 3, 2007 at 10:48 AM
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Get Your Voicemail Returned
Follow these simple steps to increase the chances that your voicemail will get returned.
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Posted by Janet Attard on October 10, 2007 at 10:30 AM
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