Real Estate Marketing: Do You Use Direct Mail?
by Barrett Niehus
Prospecting for leads is by far the most difficult part of being a Realtor or
small business professional. In fact, lead development is by far the most
expensive and time consuming aspect of your job. However, your level of success
in lead development will determine if you succeed or fail as a real estate agent
or small business professional.
So how do you develop leads? Well top selling
professionals realize that they need to touch as many people as possible without
spending a fortune or taking up a lot of their time. They also realize that they
must make some form of contact with a prospect as many as eight times before
that contact will even consider doing business with the professional. Many of
these professionals use direct mail to recruit prospects, and direct mail tools
to close their deals.
The fundamentals of direct mail are very simple. At its most basic level you
are sending out a message with an invitation for a prospect to contact you. The
key is targeting your specific audience, and making your message stand out
against all of the other junk mail that your prospects receive. In addition, you
must expose your prospects to the message enough times to make them consider
taking action.
The first step in creating a direct mail program is to determine where you
are going to focus your message. What type of client are you specifically
looking for? How old are they, what are their interests, fears, income levels,
etc.? With this type of very specific demographic information you can customize
your message to invoke them to call you.
Next, determine how many people you are going to send your message to and
what geography you are going to focus on. Keep in mind that a direct mail piece
with more than a 1% response rate is considered exceptional, and that
statistically, post cards get more attention than envelopes in people's mail
boxes. Essentially this means that if you mail 500 pieces and you get five phone
calls, you are doing exceptionally well. After you know what your customer looks
like and the area in which they live, create your marketing message. It should
invoke emotion and request a response. The most effective messages offer
something for free such as a free home report, assessment, or giveaway such as a
software program or product. Other useful messages show what has just been
listed and invite prospects to "cash in" on their rising home values.
Now that you have your message designed, contact a local or internet based
direct mailing list seller and rent a list of prospects' addresses. You will be
mailing to this list more than once so make sure you get repeat mailing
discounts. All of these list brokers have test addresses in the lists they sell
to make sure you only mail the agreed number of times. Many of these list
sellers will offer mailing services as well, and some will even provide design
and printing services. Companies such as PurePoscards.com and MailersClub.com
are excellent resources to get both mailing lists and design services. Use the
design services as needed and remember that statistically, an enclosed letter
with blue ink and a first class stamp will get the best response. Letters and
postcards follow with lower responses. Regardless of the type of mail that you
are sending, it is important to realize that you are hoping for at least a 1%
response to your campaign.
Mail your message to the list and see what happens. Plan on mailing at least
two more times to get your desired response, but feel free to modify the message
and the medium. It is just important to provide your target customer with
repetition so that they become used to your message and will consider doing
business with you. It is through repetition and a message that stands out that
you will get your client’s attention and earn a response to your marketing.
Direct marketing is a very effective tool for realtors to grow their
businesses. It can create a significant number of leads and a significant
addition to your cash flow. However, direct mail must be done with proper
planning and the right expectations for response. Never has a single one-time
direct mailing been successful. Alternatively, real estate professionals who
practice repetition in their direct mail and their marketing grow wealthy while
they leave their competition behind.
Barrett Niehus is a principal for IP Ware Real Estate
Investment Software
http://www.realtysoftware.org and a technical marketing specialist for
Compound Solutions in Escondido, California.
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