Enjoy Hidden Profits From Your
House Mailing List
by Bob Leduc
During 30 years in
business and consulting with other business owners, I've found the three most
cost-effective sources of business are always the same - regardless of the type
of business. They are:
1. Existing customers 2. Referrals 3. The business's own "house mailing list".
These sources may not
produce your largest block of business. However, they always produce your most
profitable block of business. That's because there is little or no advertising
expense involved in getting business from these sources.
Every business should
have programs operating to promote repeat business from existing customers.
Every business should also have systems in place to produce referrals from
existing customers, prospects and contacts. However, the volume of business you
can generate from these two sources is limited by the number of customers you
have and contacts you know. Plus, you have very little control over the flow of
business generated by these sources.
By comparison, the volume
of business you can develop from you own house mailing list is predictable. You
can also control the flow of business from this source.
What Is a House Mailing List?
Let's start by defining
"house mailing list"? A "house mailing list" is any list owned by a business and
compiled as a result of inquiry or buyer action. Your customer list is a house
list. However, we won't talk about your customer list in this article. Instead,
we'll talk about your prospect list. For this article we'll define house mailing
list as "the stored database of contact information for prospects who have
expressed an interest in your product, service or business opportunity but have
not yet done business with you".
Contact information in
this database should include some or all of the following:
- Person's name
- Company name (if
applicable)
- Postal address
- Email address
- Telephone number
- Fax number
If you don't save this
contact information from every inquiry you receive, begin saving it now. You'll
pick up a lot of very profitable business in the future by using it to make
future offers to these prospects. Let me use my own business to illustrate the
value of saving this information.
I maintain a house
mailing list of potential clients and customers for my consulting and business
publications business. The list includes contact information for everybody who
at sometime requested information about my services or publications.
Every 60 to 90 days I
contact everybody on this list with a special offer related to their original
inquiry. About 50% of my profit every month comes from business generated by
these special offers made to prospects on my house list.
Use Low-Cost Methods of Communication
Here's the best part. The
cost of contacting prospects on my house list is very low... lower than any of
my other advertising. I keep the cost low by using two very inexpensive methods
of communication - email and postcards.
I use email whenever I
have the prospect's email address. The cost for email is close to zero. I use
postcards when I don't have the prospect's email address. The cost of preparing
and mailing a postcard by First Class Mail is only about 24 cents in the US (20
cents postage and about 4 cents materials and preparation). Postcards provide
another benefit in addition to the low cost. Nearly 100% of the recipients will
read my message because it's delivered "already opened" on a postcard.
If you don't already have
your own house mailing list, start building it today. Keep expenses low by using
email and postcards to communicate with prospects on your list. You'll soon
discover that a house list is a very cost-effective marketing resource that
adds substantial profits to your business.
Copyright 1998 Bob Leduc
Bob Leduc spent 20 years helping businesses like yours find
new customers and increase sales. He just released a New Edition of his manual,
How To Build Your Small Business Fast With Simple Postcards, and launched *BizTips
from Bob*, a newsletter to help small businesses grow and prosper. Visit his web
site at http://BobLeduc.com or
call: 702-658-1707 after 10 AM Pacific Time/Las Vegas, NV
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