Creating an Effective Newsletter
by Hostway One of the most effective forms to communicate with your
customers is a customer newsletter. At first thought, it may seem easy to throw
a newsletter together. Creating an effective newsletter that engages your
readers, motivates them and keeps them opening your emails month after month is
slightly more challenging. Use these tips to create a compelling newsletter to
solidify your customer relationships and boost your business sales
simultaneously.
Anatomy of an Effective Newsletter
The purpose of a customer newsletter is to share useful content alongside
information about your business, products and services. A newsletter is a soft
sell approach to promoting your business, but more importantly, it’s a tool to
creating credibility for your business and positioning your company as an expert
in the minds of the recipients.
Subject Lines
You may have the best customer newsletter ever created, but if can’t get your
customers to open it, then it’s all for naught. The first step to get them to
click the newsletter open is to create email subject lines that intrigue them
enough to want to find out more. When creating your subject lines, think about
the headlines that grab your attention in newspapers, magazines and emails you
read and then model your subject lines after these headlines. Keep you subject
lines short, simple and to-the-point with a twist of intrigue thrown in for good
measure.
Personalize It
While the same newsletter goes to all of your customers, personalizing the
newsletter with the name of the customer can be a powerful tool. Newsletter
software programs allow you to include the customers’ names with a few clicks of
your mouse. Personalization helps you to connect better with the customer and
make them feel like you’re speaking directly to them.
Article
Since a newsletter is about sharing useful content with your customers, the
primary item in your newsletter is an informational article with tips, advice or
other information that relates to your industry and is relevant to your
audience. You can either write these articles, hire a writer to do it for you or
use reprint articles, where the writer allows you to use the content as long as
they receive credit for the article.
Layout
Clean, simple, easy-to-read and professional newsletters create the right
first impression. Creating an aesthetically pleasing newsletter can propel the
recipient to read the information it contains. You can have a graphic designer
create a newsletter template for you or you can use software programs that allow
you to customize professionally designed templates.
You should also include a promotion or special offer, have an About Us section
that describes your company and provides full contact information for your
business. Contact information should include an email address, phone, Web site
address and physical/mailing address.
Successful customer newsletters share these characteristics. Newsletters are
a very effective marketing tool when it contains these characteristics.
Hostway Corporation helps small- and medium-sized businesses increase sales with innovative
Web hosting packages that include an easy-to-use Web site builder, a built-in mechanism for driving traffic and an
email marketing platform. Founded in 1998, the company currently serves more than 600,000 customers across the globe and operates over 250,000 square feet of state-of-the-art data centers with a direct presence in 13 countries, 17 worldwide operation centers and more than 700 employees.
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