Product Descriptions that Sell
By Hostway
Product descriptions are one of the most important parts of an ecommerce Web
site. They can help you reach your two main business goals: To increase sales
and decrease returns. Here are some tips to help you write product descriptions
that sell.
Use Keywords in Your Product Name and Description
The first step in getting people to buy your products is helping them find
them. Give all of your products titles that include the words customers are
likely to use when searching for them. This will help your site’s search
function return the most relevant results for each customer.
Stick to Specific Adjectives
You want to sell your products, but don’t go overboard with adjectives that
offer little to no descriptive value. For example “nice sweater” doesn’t tell
the buyer very much, but “red, wool, cable-knit sweater” begins to form a pretty
specific image of the product in the potential buyer’s mind. By providing as
many details as possible in the description, you’re reducing the number of items
that will be returned because it wasn’t what the buyer had in mind.
Proofread Carefully
Nothing says “unprofessional” like a Web site full of typos. Make sure you
read everything over twice before you post it at a minimum. Ideally, you should
have another person read it too (know any English teachers?). It can be
difficult to spot your own errors because you already know what you wanted to
say. Another person will catch them more easily.
Avoid all caps and excessive punctuation.
It’s tempting to use several question marks or exclamation points (or a
combination) to express surprise or emphasize a point. Resist the temptation on
your Web site. Excessive punctuation and using all caps and abbreviations common
to text messaging immediately signal a casual style of communication and will
eat away at your credibility. Remember, you’re trying to convince customers to
give you their credit card information in exchange for good. You need to win
their trust by presenting a professional image.
Hostway Corporation helps small- and medium-sized businesses increase sales with innovative
Web hosting packages that include an easy-to-use Web site builder, a built-in mechanism for driving traffic and an
email marketing platform. Founded in 1998, the company currently serves more than 600,000 customers across the globe and operates over 250,000 square feet of state-of-the-art data centers with a direct presence in 13 countries, 17 worldwide operation centers and more than 700 employees.
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