Shamelessly Successful Marketing for the Internet
By
Debbie Allen, All Rights Reserved
The world is moving so fast these days that the man
who says it can’t be done is generally interrupted by someone doing it.
- Harry Emerson Fosdick
Dot-coms are everywhere we look today. While in Venice Beach,
California, I saw a man Roller Blading in a Speedo with his website posted
on his butt. Now that is about as shameless as it gets--but it sure got my
attention!
Back in the early 1990s people who knew a lot about computers and spent
a lot of time on them were called “geeks”. Today, the “geeks” are the few
that don’t know about computers, the Internet, and marketing online. We
can no longer afford to not be Internet savvy.
There’s hope for all of us, no matter how out-of-it you think you are.
I confess that just a few short years ago when someone asked what kind of
computer I had I said “Beige”. I’ve come a long way since then.
It is great to think that while you are sleeping away, someone on the
other side of the world is discovering you on the Internet. And not only
discovering you, but wants to do business with you. Just a few months
after redesigning my website in order to get it listed higher on search
engines and directories, Australia found me. The next thing I knew I was
the opening keynote speaker at the Retail Technology 2000 Convention in
Melbourne.
Since speaking in Australia, a client requested referrals to other
retail speakers. I sent them my associate Tom Shay, then searched the
Internet for a retail speaker in Australia. I found John Stanley, checked
out his website, and sent him a message so that we could connect.
John emailed me right back. By coincidence he was going to be in
Arizona in a couple of weeks. When we met, he confessed that he had
downloaded my website just two days before he received my first email. “I
printed out a few pages from your site and they were sitting on my desk. I
was thinking, ‘This Debbie Allen and I may be able to share leads and
contacts in one another’s country.’ Then I got your email.”
It’s a small world on the Internet, but fishing there is fishing with a
big net. You just never know when or where the next marketing “bite” will
come from.
Shameless Promotion Internet-Style
It’s a lot easier than it used to be to be a shameless self promoter. In
the bad old days you had to go to networking meetings and press the flesh
with a bunch of people who were more interested in getting business than
giving it. Or you had to hang out at professional associations and hope
someone would throw you a crumb.
Not anymore. The Internet has changed all that for savvy self
promoters. Now you can promote yourself at night while sitting in front of
your computer wearing ragged shorts and a three-day growth. (Women,
substitute no makeup and fuzzy slippers.)
Here’s the three-pronged Internet promotion attack learned by Internet
marketing guru Tom Antion.
Prong One: Build a Great Website
. . . and learn how to do it yourself. I don’t mean you have to create the
whole thing yourself, just how to update it. This was the best investment
in time and money that I made throughout my entire career.
Get a professional to create the main page and the basic look of the
site. It has been my experience that many designers know how to design a
gorgeous-looking site, but you need to add the content that will help you
sell. So, purchase some simple software and take about 15 minutes to
become familiar with it. When you are, you can add page after page after
page of solid content to your site yourself. You’ll save yourself a ton of
frustration overall.
Once you have the site up and running, spend part of your time
promoting it and part of your time adding new pages. I teach the big
target theory. The more content-rich pages, carefully constructed to
attract search engines, you have, the more traffic and business you’ll
enjoy.
It’s up to you to learn the website elements, strategies, and
psychology that get people to pull out their credit cards. If you are in
the dark about good website marketing, you won’t get much out of your
site.
Get some good training in this area. There are many books on the
subject, and new ones are coming out all the time. This is a rapidly
changing field and a fascinating new way to do business.
Prong Two: Build a Targeted Email List
This is where the money is. When you build an email list of targeted
people that have asked for information from you, you can cut the costs
associated with traditional marketing methods–design, printing, postage,
labor, agency fees, airtime, etc. Your risk goes down to zero, and your
return on investment skyrockets.
You won’t be alone either. Companies large and small are gathering
email addresses for the same reason: cheap and quick marketing. You can
hardly find a website that doesn’t entice you to “log in,” “sign our guest
book,” “get free tips via email,” or have some other strategy to get your
email address. This is all responsible, “opt in” email marketing. It is
not “spam," which is sending promotional email to any email address you
can beg, borrow, steal, or buy.
Here’s the implied bargain you are striking with the people that get
your emails. You send them information that saves them time, makes them
money, gives them the information they want, or in some way benefits them.
In return, they agree to stay on your list so that you can market to them.
You have to do a little experimenting with your target market to find
the right balance of information, marketing, and frequency. Send too many
self-promotional pieces and other ads and people unsubscribe. Send
anything too often and they’ll leave you even quicker. On the other hand,
send lots of great information with no marketing content and you’ll be
wasting your time because you haven’t given them a chance to buy.
Keep in mind that a small, targeted list will make more money than a
big, general list. With a targeted list you can define the wants and needs
of the people on the list and create products and services that they will
want to buy.
Getting people to sign up isn’t all that hard. Your great website
(Prong One) attracts people you would never have found in any other way.
Directories and limited direct mail can get them on the list at minimum
cost. Do whatever legitimate thing you have to do to get that email
address, and then your promotion is for free from then on.
Prong Three: Product Development
You may have noticed that we have a one-two punch going so far. Your great
website pulls in new people, and your electronic direct mail markets back
to them. But what are you marketing?
You’ve got to have a product base. You may already have a line of
products, but as your customer base grows, you can survey them to find out
about needs that you can fulfill. When you find out about what your target
audience wants, then you can either adapt your products or create new ones
to fill these niches. Your own customers will tell you what they want.
In addition to the traditional hard goods that most companies sell,
many businesses have knowledge that people would buy if they had the
chance. Informational products in the form of books, tapes, CDs, audio and
videotapes, and downloadable products are all very high profit, low risk
add-on ventures. These informational products actually make it much easier
to sell your traditional or main product line. The whole idea is to
distribute good and helpful information to earn the trust of your market.
Once you've earned their trust by exposing them to your knowledge, your
customers will become much more comfortable spending money with you. This
is especially true on the Internet. Most people are still apprehensive
about buying online. If they take the plunge with you and have a good
experience, they are very likely to stick with you and buy everything you
put out.
So, if you're interested in shamelessly marketing yourself
electronically, learn how to create and update a kick-butt website, build
a targeted email list you can promote to for free, and develop products or
giveaways that showcase your knowledge. Do these three things and don’t be
ashamed when you make bigger bank deposits.
Debbie Allen is an international professional speaker,
business consultant and author of Confessions of Shameless series of books. As a
marketing and retail business expert, Debbie has presented to thousands from
around the world. For more information or to sign up for Debbie’s free
newsletter, visit her web site at at
www.DebbieAllen.com.
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