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Four Steps to a
More Successful Team
© 2000, Rutherford
Publishing, Inc.
Reprinted with permission
from Total Leader™
Effective management requires
that you:
- Know what you want your team
members to do.
- Make sure they know what you
want them to do.
- Train them how to do it.
- Motivate them to want to do
it.
Signs of success: At the
start of a career, desire can make up for a lack of skills. People with
initiative will watch how you do things that work well and will pick up
good ideas on their own.
Stress that they can control what
happens to them. Emphasize that they're responsible for their own actions
and results and that you will support them in direct proportion to their
commitment. Also stress self-reliance. They must do what they say they
will do so that people will trust and support them.
Work habits: The major
goal of developing good work habits is to stretch - to accomplish
progressively larger goals. Train people to schedule their high-payoff,
revenue-producing activities in prime time slots and to do other
activities in non-prime time. Time is as valuable to people as precious
jewels. Goal-setting and accountability are also integral to success.
Praising, teaching by example, prompting, nudging and even sometimes
pushing are vital to the effective manager's success.
How to grow people: The
goal of effective managers is to "grow" people. People tend to
concentrate more on their failures than on their successes and on their
weaknesses more than their strengths. This induces self-doubt. When this
occurs, don't commiserate with them; help them look for solutions.
Worrying about negative issues uses energy in a nonproductive way. People
suffering from this negative syndrome may begin to procrastinate and
become defensive and afraid that whatever they do will fail. They
literally don't know what to do next and relive their past failures over
and over. Help them pick themselves up and go on to future success.
Look for positive things to
praise people for, and remind them of the good days they've had. Point out
progress no matter how slight it may be. Affirm their efforts to keep them
from getting discouraged. "Inspect what you expect" to make sure
the people you manage know what's expected of them in activity,
performance and attitude. Being a good role model is one of the best ways
you can help someone snap out of the doldrums. Remember, the speed of the
leader is generally the speed of the team.
How to motivate people: If
your staff understands what you want them to do, knows how to do it and
has the competence to do it, there's only one reason why they aren't doing
it: They don't want to.
The first step in overcoming this
is to know your people. Keep a journal on what you learn about each of
them: goals, strengths, weaknesses, progress, setbacks and daily
activities. Regularly meet with your people one-on-one to discuss
obstacles, how their week ahead is shaping up and how their short-range
goals are coming along. When you know what your people want and why they
want it, you will enhance your ability to build a high performance team.
By Rex Houze, co-author of
Bridging the Leadership Gap.
Rutherford Publishing, Inc. produces newsletters that help individuals and organizations discover how to take positive actions in key areas of their lives and to encourage people to use more of their potential. The newsletters include: Total
Wellness®, Tyme Management™, The Total
Leader™, and The Total
Person™. For information contact
rpublish@rpublish.com or call (800)815-2323 or visit their website at
http://www.rpublish.com/.
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