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7 Ways To Manage E-Mail Overload
by Peggy Duncan
You're bombarded with messages in one form or another all day long. You can't
get away from it. There is a constant battle with paper overload, and the
addition of electronic mail causes many of you to spend more time than you want
to trying to manage it all. The key to dealing with e-mail overload is
developing efficient ways to handle it.
Choose your service provider wisely. Before you sign up for e-mail
service, you should check the provider's privacy policy. Most of the free
services (and some of the paid ones) sell your e-mail address to third parties.
Read between the lines, and understand every word of their policy. Having free
e-mail is not worth it if you can't stop the junk! Using Microsoft Outlook, I
check my e-mail from my computer desktop instead of being forced to go to a
provider's Web site and deal with the pop-up ads and other distractions on their
site. Also, some providers are better at providing built-in filters to block
junk e-mail that comes through the system.
Do the Inbox on a regular basis. You'll have to establish a routine
for checking your e-mail every day so it won't pile up. Set aside a special time
of day to check it, and deal with each message as you open it: delete it,
forward it, schedule it, respond to it, file it, or pend it.
If you have a tendency to keep too many messages in your Inbox, set up
special folders to move them to. If you put a number in front of the folder
name, you can have them appear in a particular order. For instance, if you keep
messages coming from your clients, create a main Inbox folder called
"1Clients." Then, create subfolders for each client (or put all
messages in the Clients folder if you won't have many.
If you have messages you need to follow up on later, either create a
"2FollowUp" folder in your Inbox (or desk), flag the message for
follow up, or drag the message to your computer calendar icon or folder to set a
reminder (Outlook has all these features).
Putting the number "1" in front of Clients will make that folder
appear first in your Inbox folder list. Putting the "2" in front of
FollowUp will make it appear second in your folder list, and so on.
Let people know upfront that you do not want to receive certain types of
messages. A lot of people absolutely do not enjoy receiving jokes, thoughts
for the day, chain letters, and all those other e-mail messages so many of you
feel compelled to send. They want you to stop, but they're too embarrassed to
say so.
Create an automatic signature that will go out with every e-mail you send
that says something like: "Please do not add my name to your distribution
list for jokes, prayers, thoughts for the day, chain letters, etc. Thanks!"
Ask people you know to stop. Develop a spiel to send to people you
know who are sending you junk that goes something like this: "I appreciate
your thinking about me, but in an effort to streamline my e-mail messages and
manage my time, I have to ask you to remove my name from the distribution list
that you're using. Thanks!" If this doesn't work, call them and be firm.
Use a junk e-mail filter. Use feature-rich e-mail software such as
Microsoft Outlook. Its junk e-mail feature searches for commonly used phrases in
your incoming messages, and will automatically move the message from your Inbox
to any other folder you specify, including the trash folder. It can also change
the color of a message it suspects of being junk so it's easy to recognize.
Don't respond to spammers. When you get unsolicited e-mail that is
clearly junk, don't respond. Responding only verifies to the sender that you're
a valid e-mail address. Instead, add them to your Junk Senders list if your
software has one, and delete the message without opening it. The Junk Senders
list will block any future e-mail coming from that sender.
Set up a separate e-mail address. Don't leave your main e-mail address
on sites for Newsgroups, free services like greeting card companies, online
membership directories, etc. Instead, set up a separate e-mail account (maybe
one of the free ones), and leave this address on the site instead of your main
one.
You have important work to do. Creating systems for everything you do,
including managing e-mail, will help you get a lot more work done than you think
you have time to do.
Peggy Duncan is the author of Put Time Management to Work:
Get Organized, Streamline Processes, Use the Right Technology. Visit her on the
Web at www.peggyduncan.com.
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