Open
Innovation: The New Imperative for Creating and Profiting from Technology by Henry Chesbrough,
Foreward, John Seely Brown April 25, 2003; hardcover; $35.00; ISBN: 1578518377
The days of hoarding technology are over. They have gone by the wayside, as
the dominion of powerful R & D departments housed in nearly every major
corporation is giving way to a more distributed, diffused knowledge environment.
The simple truth is that no company has a monopoly on great people and great
ideas anymore. Relying solely on one’s own knowledge today takes too much money
and too much time to get to market, while the best path to market for a
company’s internal discovery may be through another company’s business. But if
this old model of innovation, which served as the engine for progress and change
in American business for nearly a century, has become obsolete, what will
replace it?
A new paradigm called “open innovation” says Henry Chesbrough, former Silicon
Valley executive and author of a new book by the same title. OPEN INNOVATION:
The New Imperative for Creating and Profiting from Technology. In it, Chesbrough
takes a close look at the process of innovation, revealing how today’s
fast-changing environment is creating a new way of bringing good ideas to
market.
“In today’s world, where the only constant is change,” writes Chesbrough,
“the task of managing innovation is vital for companies of every size in every
industry. Innovation is vital to sustain and advance companies’ current
businesses; it is critical to growing new businesses. It is also a very
difficult process to manage.”
Where Will We Get Our Ideas?
Ideas that once germinated in large companies are now growing in a variety of
settings – from the small, high tech start up in Silicon Valley to the research
facilities of academic institutions, to spin-offs from large, established firms.
This is at the center of the shift. Instead of looking exclusively to one’s own
researchers, companies must now learn to embrace the breadth of knowledge that
is available from variegated pools of knowledge that are scattered across the
landscape. In short, OPEN INNOVATION means that valuable ideas can come from
inside or outside the company and can go to market from inside or outside the
company as well. This approach places external ideas and external paths to
market on the same level of importance as that reserved for internal ideas and
paths to market during the Closed Innovation era.
Here is how the two methods compare:
Open Innovation
Closed
Innovation
Most of the smart people work elsewhere
Many external ideas in play
High labor mobility
Active VC funding
Numerous start ups
Universities important
Examples of industries: PCs, film
Most of the smart
people work for us
Largely internal ideas in play
Low labor mobility
Little VC funding
Few, weak start ups
Universities Unimportant
Examples of industries: nuclear
reactors, mainframe computers
Using real life examples from companies like Xerox, Procter & Gamble, IBM,
Lucent, Intel, Merck, and Millennium, the book shows how companies can use their
methods to maximize the efforts of their R & D departments, better manage and
access intellectual property and grow their business.
What Made it Happen?
A general erosion of the knowledge monopolies that existed inside the elite
corporate R&D labs, which occurred on many fronts, is responsible for this
shift, according to Chesbrough . They are:
A highly mobile, highly experienced and skilled workforce. As people
became able and willing to travel to jobs, their knowledge moved with them and
the body of knowledge became spread over a larger landscape.
An increased amount of college and post-college training by the workforce.
As more people became more educated, knowledge began to move between academic
sources and corporate ones on a much larger scale.
The growing presence, particularly in the last two decades, of private
venture capital funds that focused on start up companies which specialized in
new technology. Innovations from these highly capable start-ups became
formidable competitors for the large, established firms that had formerly
financed most of the R&D in the industry.
The combination of an increasingly fast time to market for new products
and services along with an increasingly knowledgeable customer base, made it
more difficult for large companies to move quickly enough to make their ideas
profitable. Often, these big companies were beaten to market by smaller, more
agile firms.
Companies from outside the United States became more viable and effective
competitors.
The new paradigm of OPEN INNOVATION will exploit the diffusion of knowledge
that has come from the factors listed above. Instead of making money by
restricting your technology to your own use, you make money by leveraging
multiple paths to market – perhaps by selling the idea to a firm better suited
to develop your knowledge. And you make more money by leveraging the ideas of
others in your own business.
Open Innovation in the Real World
The concept of OPEN INNOVATION is making its way into the real world over
time, in both high-tech and lower-tech industries. In Procter & Gamble, for
example, a new position has been created called the Director of External
Innovation. P&G estimates that about 10% of the ideas in its pipeline came from
outside. They have a corporate initiative to boost that to 50% in five years.
Another example of the new mindset comes from the pharmaceutical giant Merck.
The company has now charged its scientists with creating a virtual lab in their
R & D space. Their job is not only to create their own science, but to identify
and build connections to other excellent science in other labs, where ever they
may be. The head of Merck’s R & D department describes it like this. “Every
senior scientist here running a project should think of herself or himself as
being in charge of all the research in that field. Not just 30 people in our
lab, but the 3,000 people, say, in the world working in that field.”
In his foreword to the book, John Seely Brown, Director Emeritus, Xerox Palo
Alto Research Center (PARC) writes, “Let us be wary of the old, conservative,
but still very powerful wisdom that can always find reasons or examples from the
past to prove that any particular innovation is foodhardy. Let us all, instead,
engage in the vitally important work of innovating innovation.” OPEN INNOVATION
provides a road map to the real world ahead for large and small companies
working to do just this.
Henry Chesbrough is an Assistant Professor and the Class of
1961 Fellow at Harvard Business School. He worked for many years in Silicon
Valley, including a 7 year stint at Quantum where he worked in disk drive
development. He and his wife and two daughters divide their time between Boston
and the Bay Area of California.
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