In his junior year, Omidyar decided he wanted to spend the summer as a
Macintosh programmer. He searched ads in Macworld and sent out letters to
companies that used the Mac platform, enclosing a copy of his programmer's
utility as a work sample. Omidyar got an interview, and a summer internship in
Silicon Valley with Innovative Data Design, one of the first companies to write
programs that allowed Mac users to draw images with their computer. The
internship led to a full-time job, and he took off the fall semester to keep at
it. Omidyar fit in easily in Silicon Valley's programmer subculture. With his
ponytail, beard, and aviator-style glasses, he had the look. He also had the
worldview. Omidyar was politically libertarian, and he liked talking about
philosophy, UFOs, and space aliens. After one more seamester at Tufts, Omidyar
moved out West for good, finishing up his undergraduate degree at the University
of California-Berkeley.
After he left Innovative Data Design, Omidyar took a job at Claris, an Apple
subsidiary that developed consumer-applications software. Claris was supposed to
be headed to an IPO, but while Omidyar was there it ended up being reabsorbed by
Apple. The change in plans led to a mass exodus of talent, and Omidyar was among
those who headed out the door. For his next venture, Omidyar teamed up with
friends, including a former Claris colleague, in 1991 to found a startup called
Ink Development Corporation. Ink Development was producing software for what
looked like the next big thing in technology: pen-based computers. The thinking
was that users would abandon their keyboards and use a stylus for writing, an
approach Palm would popularize years later. "It was going to be great; it was
going to bring computers down to the rest of us," says Omidyar. "Of course, the
market didn't think so."
A year and a half into their great experiment, Omidyar and his partners
realized that pen-based computing was not about to take off anytime soon. As it
happened, Ink Development had also put together some software tools for online
commerce, and this marginal project now seemed to be the most promising part of
the business. The company relaunched as eShop, an electronic retailing company.
EShop was moving in the general direction of the Internet, but not fast enough
for Omidyar. It was still stuck on the idea of conducting e-commerce on
proprietary networks-close to, but still distinct from, the actual Internet. In
1994, Omidyar left eShop. He wanted a job that would let him "do Internet
things," he says, as well as put him in more direct contact with people than he
had been in his string of programming jobs. Omidyar retained a sizable equity
stake in the company he helped found. Two years later, Microsoft bought out
eShop, and the stock Omidyar received from the software giant made him a
millionaire before he turned thirty.
Omidyar's next job gave him the greater exposure to the Internet that he had
been seeking. He joined the developer-relations department at General Magic, a
hot mobile-communications start-up. General Magic, which had been started in
1990 by a group of Apple veterans, was trying to take Apple in a post-Macintosh
direction by building a new generation of small, communication-oriented Apple
computers that would work with telephones and fax machines. In his new position,
Omidyar also had contact with people: his job was to help third-party software
developers-programmers outside the company—write software that worked with
General Magic's Magic Cap platform. It was while Omidyar was at General Magic,
working with both the Internet and with people, that he created AuctionWeb.
It started, legend has it, with PEZ.
In the summer of 1995, Pierre Omidyar was having dinner at home in Campbell with
his fiancée, Pam Wesley. Wesley collected PEZ dispensers, and she mentioned that
since they had moved from Boston to Silicon Valley, she was having trouble
finding fellow collectors to trade with. It occurred to Omidyar that the
still-fledgling Internet could provide the answer. He came to Wesley's rescue by
writing the code for what would one day become eBay.
The PEZ dispenser story has been told and retold in countless popular
accounts of eBay's history. But it is, Omidyar concedes, the "romantic" version
of eBay's founding. The truth is, in the summer of 1995 Omidyar was doing what
every other smart tech person within a hundred-mile radius of San Jose was
doing: obsessing about the Internet and the uses to which it could be put.
Omidyar had not come west with Internet dreams. He had intended to program
for the Macintosh, the computer platform he had fallen in love with in high
school. But Silicon Valley in 1995 was, like Boston in 1775 or Sutter's Mill in
1849, a place caught up in an intoxicating shared vision of what the future
would look like. The Internet was fast gaining critical mass. Dial-up service
providers like AOL, CompuServe, and Prodigy were bringing millions of Americans
online. Stanford engineering graduate students Jerry Yang and David Filo were
attracting more than one million page views a day with a search engine they had
named Yet Another Hierarchical Officious Oracle, abbreviated as Yahoo! If there
had been any doubt about the commercial viability of the new medium, it was
dispelled —for several years, anyway—when Netscape went public in August with a
red-hot IPO that was widely regarded as the opening salvo of the Internet
revolution.
Omidyar was ready to enlist. He was no stranger to cyberspace: he had been
online for years, going back to his undergraduate days at Tufts. Back then, the
Internet was a geeky backwater, the online equivalent of a high school
audiovisual lab, where engineering students hung out in Usenet newsgroups
trading jokes with punch lines like "3.14159," and Star Trek
aficionados whiled away the early morning hours debating Klingon history. In
college, Omidyar himself had been a regular in one of the geekiest newsgroups of
all, a Usenet newsgroup for Macintosh programmers.
By the mid-1990s, however, a new Internet was emerging. Lowkey newsgroups
were being pushed aside by something far glitzier- the World Wide Web, which
suddenly gave anyone with a PC and a modem the power to call up documents stored
on computers anywhere in the world. This new Internet, which was making the
letters www a fixture of everyday conversation, had the power to connect
everyone on earth—not through static postings left on a message board, but
interactively and in real time. It was clear to anyone who was paying attention
that this new Internet was about to change the world.
And all of Silicon Valley was paying attention. It seemed, that summer, as if
people talked of nothing else. Programmers and entrepreneurs brainstormed about
what the killer application was for this new technology, and plotted how to get
in first with a business plan. Selling books or drugs or furniture. Delivering
news or groceries or pet supplies. Mixing in celebrities or gambling or
pornography. The millions—the billions—would pour in. Compared to the hot ideas
bouncing around the Valley that summer, the application Omidyar was wrestling
with had all the sex appeal of a college term paper.
In most times and places, creating a perfect market would have seemed like an
arcane exercise. But in Silicon Valley in the midt 1990s, financial markets were
as much a part of the culture as routers and microchips. New companies seemed to
be going public daily, and freshly minted millionaires were everywhere. Omidyar
kept hearing about company insiders, often friends and family of the founders,
getting rich through stock purchases that were not available to average
investors. This was standard practice for IPOs, but it struck him as unfair.
Omidyar had experienced the process firsthand. A few years earlier, he had
been closely following a hot new video-game company called 3DO. Like many
techies, Omidyar had been intrigued by its bold vision of creating a universal
standard for the video-game industry. When 3DO announced plans to go public in
May 1993, Omidyar placed an order for stock through his Charles Schwab brokerage
account. What he had not counted on was that 3DO-whose high-flying CEO, Trip
Hawkins, would later be named one of People magazine's "50 Most Beautiful
People"—was about to become one of the most hyped IPOs of the tech boom. 3DO
went public at $15 a share, but when Omidyar checked his account, he learned
that the stock had soared 50 percent before his order had been filled. It all
worked out in the end; Omidyar later sold his shares at a profit. But it struck
him that this was not how a free market was supposed to operate —favored buyers
paying one price, and ordinary people getting the same stock moments later at a
sizeable markup.
Omidyar's solution was an online auction. He had never attended an auction
himself, and did not know much about how auctions worked. He just thought of
them as "interesting market mechanisms" that would naturally produce a fair and
correct price for stocks, or for anything anyone wanted to sell. "Instead of
posting a classified ad saying I have this object for sale, give me a hundred
dollars, you post it and say here's a minimum price," he says. "If there's more
than one person interested, let them fight it out." When the fighting was done,
Omidyar says, "the seller would by definition get the market price for the item,
whatever that might be on a particular day."
Since he was still working at General Magic, Omidyar had to do the
programming for his perfect marketplace in his spare time. He was used to
tinkering with Internet applications in his evenings and on weekends. He had
already written a chess-by-mail program, which he was offering for free over the
Internet. He had also completed the coding for a program he was calling WebMail
Service, which allowed owners of small-screen computer devices like the Newton
to get access to Internet pages through standard e-mail. More recently, he had
created WebMail Watch Service, which monitored web pages users were interested
in, and notified them when the pages had changed.
With Labor Day approaching, Omidyar made the program for a perfect
marketplace his project for the long weekend. On Friday afternoon he holed up in
his home office, a converted extra bedroom on the second floor of his modest
town house, and began writing code. By Labor Day, he had created an auction
website. The site was not much to look at. Its blocky blue-black text against a
dingy gray background gave it all the graphic charm of a Usenet newsgroup.
Omidyar had no real idea what people would want to sell, so he just created
categories as they occurred to him—computer hardware and software, consumer
electronics, antiques and collectibles, books and comics, automotive, and
miscellaneous. The computer code Omidyar wrote let users do only three things:
list items, view items, and place bids. The name he chose was as utilitarian as
the site itself: AuctionWeb.
Since AuctionWeb was only a hobby, and he intended to offer its services for
free, Omidyar tried to keep costs low. He wrote the program by patching together
freeware he found on the Internet, and he ran the site from his home, off of a
$30-a-month account he already had with Best, his Internet service provider.
Rather than create a new website, he added AuctionWeb to one he was already
operating. That spring, Omidyar had formed a sole proprietorship for his web
consulting and freelance technology work, which he had named Echo Bay Technology
Group. The name was not a reference to Echo Bay, Nevada, the wilderness area
near Lake Mead, or to any other real-world Echo Bay. "It just sounded cool," he
says. When he tried to register EchoBay.com, however, he found he was a few
months too late. Echo Bay Mines, a Canadian company that mined for gold in
Nevada, had gotten to it first, and was using echobay.com for its corporate home
page. Omidyar registered what he considered to be the next best thing: eBay.com.
At the time AuctionWeb launched, Omidyar already had three other home pages
running on eBay.com. One was for a small biotech start-up for which his fianc?e,
Pam Wesley, a management consultant, had been working. Another belonged to the
San Francisco Tufts Alliance, an alumni group of which Pam was president. The
third was Omidyar's own: Ebola Information, his offbeat tribute to the Ebola
virus. The site had a photograph of the virus that he had found on the Centers
for Disease Control website, and it linked to news stories and data about Ebola
and Ebola outbreaks. If users typed eBay.com/aw into their browser, they would
be taken directly to AuctionWeb, which the home page called "eBay's AuctionWeb."
But if they typed in only eBay.com, they would have to wade through three home
pages, including Omidyar's homage to a loathsome disease.
On Labor Day, when AuctionWeb was up and running, Omidyar got to work trying
to publicize it. He posted an announcement on a Usenet newsgroup that tracked
new sites, and another on the National Center for Supercomputing Applications'
"What's New" page, where it ran alongside Battery World, "a one-stop source for
all battery needs," and CARveat Emptor, a site that provided consumer advice
about automobile sales and services. "The most fun buying and selling on the
Web," Omidyar wrote in the "What's New" listing. "Run an auction or join the fun
of an existing auction." But both listings were delayed. The moderator of the
new-site newsgroup had taken Labor Day off; the AuctionWeb listing did not
appear on it until the following day. And because the "What's New" page had a
heavy backlog, the announcement did not go up until October. That meant that on
AuctionWeb's first day, there was no publicity at all. Of course, even if there
had been, many of the site's potential users were spending the last holiday of
the summer outdoors. Given these obstacles, Omidyar was not discouraged when, at
the end of AuctionWeb's first day of operation, it occurred to him that it had
not attracted a single visitor.
After its traffic-free Labor Day launch, AuctionWeb started to attract a slow
trickle of visitors. Omidyar had none of the slick marketing devices other
websites were starting to employ-no advertising budget, no public-relations
advisers, no deals with other sites to drive traffic. But he was continuing to
post announcements in Usenet newsgroups for what he was calling his "free web
auction." In these early posts, Omidyar described the items on the site, lists
that remain one of the earliest records of what was for sale on AuctionWeb.
The items that showed up for auction in the first few weeks were a strange
mix of computer-related and noncomputer-related goods. In a September 12 post on
misc.forsale.noncomputer, Omidyar listed the noncomputer items on the site,
along with the current bids for each. It was a small, eclectic assortment:
Antiques, Collectibles
Superman metal lunchbox, 1967, used good condition Current bid: $22.00
Autographed Marky Mark Underwear
Current bid: $400
Autographed Elizabeth Taylor Photo
Current bid: $200
Autographed Michael Jackson Poster
Current bid: $400
Toy Power Boat, late 50's-early 60's
Current bid: $60.00
Hubley #520 Cast Iron Hook and Ladder Truck
Current bid: $300.00
Collectors Multicolor Reflection Hologram
Current bid: $5000
Czech Vase
Current bid: $25.00
Cobalt Clear Cut Glass Rose Bowl
Current bid: $25.00
The list was not a representative sample—it was every noncomputer-related
item on the site. A week later, Omidyar updated the list, which had grown from
eighteen to thirty items, a 66 percent increase, in just seven days. Among the
new listings: a 35,000-squarefoot warehouse in Caldwell, Idaho, for which the
bidding started at $325,000. In early October, Omidyar posted a notice on
misc.forsale. pc-specific.misc that listed the computer-related items. It was a
larger, but less colorful, lineup, which included hard drives, antivirus
software, and a used Sun-1 workstation.
Throughout the fall, both listings and traffic on AuctionWeb increased
steadily. While Omidyar was putting up his newsgroup posts, AuctionWeb was also
starting to benefit from the marketing force that would drive its growth for
years to come: word-of-mouth publicity. Computer geeks and tech-savvy bargain
hunters were e-mailing one another the AuctionWeb URL, and inserting hyperlinks
on their websites that took web surfers directly to the AuctionWeb home page. By
the end of 1995, AuctionWeb had hosted thousands of auctions, and attracted more
than ten thousand individual bids.
Continued on Page 2
Copyright © 2002 by Adam Cohen