FEMA Warns Disaster Victims To Be Careful When Seeking Contractors For
Repairs
Returning to a storm-damaged home is bad enough, but don’t be a victim twice
when seeking contractor services to rebuild. The Department of Homeland
Security’s Federal Emergency Management Agency (FEMA) warns disaster victims to
be careful when seeking a contractor to make repairs. While most contractors are
reputable, hard-working individuals, some people will try to take advantage of
disaster victims.
“This is a difficult time for people. Unfortunately, there can be
unscrupulous people out there,” said Michael D. Brown, Under Secretary of
Homeland Security for Preparedness and Response. “Be careful before you sign any
contracts, and if you have doubts contact your local emergency management office
or Better Business Bureau.”
Brown added that consumers should be particularly wary of contractors seeking
work by going door to door, handing out flyers or asking for large cash deposits
or advance payments in full.
It’s best if those needing disaster work look first to licensed local
contractors who have done good work for them in the past or ask for their
recommendations, Brown said. Some building departments and trade associations
keep lists of contractors who work in the community. FEMA recommends that
residents check references if they are hiring someone they don’t know.
In addition, a wise consumer should:
Check on the firm's reputation with your local Better
Business Bureau, homebuilders' association or trade council. Ask if the firm
has had unanswered complaints filed against it.
Ask for proof of insurance. Be sure that the contractor
has disability and workers' compensation insurance. If the contractor is
uninsured, you may be liable for accidents on your property.
Ask for a written estimate. Check to make sure it includes
everything you expect the contractor to do as well as costs for taxes or other
fees. Some contractors charge for an estimate, which is understandable because
they're very busy after a disaster.
Ask for a written contract. Never sign a blank contract.
State all tasks to be performed, all associated costs, payment schedule and
who is responsible for applying for necessary permits and licenses.
Ask for a written guarantee. This should state what is
guaranteed, who is responsible and how long the guarantee is valid.
Pay by check. Avoid on-the-spot cash payments.
Cancel quickly. You may cancel a contract within three
business days of signing. Be sure to follow contract cancellation clauses.
On March 1, 2003, FEMA became part of the U.S. Department of Homeland
Security. FEMA's continuing mission within the new department is to lead the
effort to prepare the nation for all hazards and effectively manage federal
response and recovery efforts following any national incident. FEMA also
initiates proactive mitigation activities, trains first responders, and manages
Citizen Corps, the National Flood Insurance Program and the U.S. Fire
Administration.
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