4 Easy Ways to Boost Your Sales
by Bob Leduc
Here are 4 easy ways you can boost your sales for little or no new
expense... and without making major changes in your selling process.
1. Focus on What Your Customers Really Want
Your customers really don't want your products or services. They don't
even want what those products or services do for them. What they really
want is to gain the specific feeling they get after buying and using your
products or services.
Keep this in mind when you create web pages, sales letters and other
selling presentations. Emphasize the feelings produced by using your
product instead of talking about what your product is -or how it works.
Tip: Convert the benefits delivered by your product or
service into vivid word pictures. Then put your prospect in the picture by
dramatizing what it feels like to be enjoying those benefits.
For example, if you sell financial products, describe what it feels
like to enjoy an affluent life style without debt.
2. Keep Communicating With Your Previous Non-Buyers
You've heard it before - but I'll say it here again. Most prospective
customers will not buy the first time they see or hear about your product
or service. You're losing a lot of sales if you do not persistently follow
up with those prospects.
Your follow up procedure can be as simple as periodically contacting
them with a new offer. Or it can be more complex like distributing a
newsletter or providing updated product information.
Tip: You cannot follow up with prospects if you don't
know how to reach them. Set up a system for collecting the names and
contact information of all prospects who do not buy from you.
Example, offer a special report, a list of sources or some other
valuable information your prospects cannot get anywhere else. Deliver it
only by email or postal mail so you can get their contact address.
3. Encourage Questions
Questions from prospects may be a nuisance. But answering them can be
very profitable.
Prospective customers only take time to ask questions when they have a
high level of interest in your product or service. Providing a
satisfactory answer to a prospect's question often leads directly to a
sale.
Invite prospects to ask questions when in live selling situations. And
make it easy for them to ask questions when they are not ...such as at
your web site. For example, list a phone number or email address where you
or someone else can answer their questions.
Tip: Include a Questions and Answers page on your web
site with answers to frequently asked questions. It will reduce the number
of questions you have to answer individually.
4. Make Buying Easier
Every non-essential action in the buying process is an opportunity for
the customer to reverse their decision... causing you to lose the sale.
Look for ways you can make your buying procedure easier and faster. For
example, many marketers use a multi-step shopping cart to get online
orders when a simple online order form would do the job with just 1 or 2
quick clicks.
Tip: Don't ask for unnecessary information during the
ordering process. Instead, send a personalized "thank you" message after
the sale and include a brief request for the information.
These 4 selling tactics may not be new to you. But are you using all
(or any) of them? If not, they can easily boost your sales ...for little
or no new expense - and without making major changes in your sales
process.
Copyright 2004 Bob Leduc
Bob Leduc spent 20 years helping businesses like yours
find new customers and increase sales. He just released a New Edition of
his manual, How To Build Your Small Business Fast With Simple Postcards
...and launched *BizTips from Bob*, a newsletter to help small businesses
grow and prosper. You'll find his low-cost marketing methods at:
http://BobLeduc.com or
call: 702-658-1707 After 10 AM Pacific Time/Las Vegas, NV
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