Take the Test: Does Your Marketing Copy Sell?
by
Nancy J. Wagner
Your marketing materials must grab your prospect's attention long
enough to convince them to investigate further. Assuming you get past this
hurdle, your piece's message must next convince the reader to call or buy.
To make the copy in your marketing materials pull its weight, and then
some, take this simple test: pretend you're a potential buyer who knows
nothing about your product or service, then answer the following
questions:
1. Do your headlines entice you to read the fine print? In other
words, do your headlines use problem or benefit-oriented headlines? If
your headlines don't grab your attention, they won't grab a prospect's
attention. In today's fast-paced world, headlines make all the difference.
Think about how you read a newspaper. Many readers first search the major
headlines, then decide where to start reading the fine print.
The same thing applies to your marketing materials; some readers peruse
only the headlines to understand the message and rarely read the rest of
the copy. Others read the headlines mainly to decide whether or not they
even want to read the rest of the piece. To entice your prospects to keep
reading, make sure your headlines state a problem or a benefit that
clearly speaks to that particular audience.
2. Do you immediately explain your headlines in the copy that
follows? Once the reader is willing to read the finer print below the
headline, make sure you provide the solution or an enticing explanation of
that headline immediately in the copy that follows. Readers will quit
reading after less than a paragraph if they feel the headline just set
them up and didn't explain itself promptly.
3. Does the copy clearly speak to your potential buyer? First,
you need to know everything about your reader. What are their demographics
or characteristics? If you sell to consumers, keep in mind their age,
level of education, interests, etc. For instance, copy about music that
appeals to teenagers should read completely different than copy used to
sell retirement homes to an age 55+ audience.
If you sell to businesses, determine the role your prospect plays in
his company, identify his education and experience, and find out what
matters most to him in using your services and products. Then, make sure
your copy speaks loud and clear to that reader.
4. Is your audience knowledgeable about what you offer? Do you
need to educate them about your products and services? Your materials need
to make the reader feel smart by using language that clearly speaks to
them. In other words, don't use jargon, slang or highly technical language
(unless your audience truly knows the meaning of those technical terms).
Examine every word in your marketing materials, and create explanations
for terms that require advanced knowledge. Better yet, try your copy on
someone who is not familiar with your product, and see what words and
phrases they stumble over. Then find ways to make that language more
understandable.
5. Does your copy use action verbs instead of "to be" verbs? One
of the simplest, yet most powerful ways to liven up your marketing copy is
to change "to be" verbs into action verbs. Replace verbs such as is, are,
was, were, has, and have with in-the-present action words. Besides making
your copy more colorful and interesting, action verbs get your reader
excited about what you offer. A great book that covers this topic is
"Business Writing That Counts!" by Dr. Julie Miller (available at
Amazon.com).
6. Is it clear your company has the expertise and qualifications?
Unless you have top market share, great visibility, and name awareness in
your industry, you still need to convince prospects your company is
trustworthy and experienced. Achieve this with relevant information on
your company's background, testimonials from satisfied clients,
certifications, important awards, and even awards you were nominated for,
but didn't win. Also mention any professional organizations you belong to,
continuing education seminars and training you and your staff take, and
any boards or non-profit organizations you participate in.
7. Where's your contact info? Your company's contact information
needs to be on every side of your marketing materials and easily found. If
you can't find your company's contact information within 2-3 seconds of
looking, it needs to be better positioned.
8. What step do you want the reader to take BEFORE they walk away
from your marketing materials? Whether you want the prospect to
immediately make a purchase, call, send an email, fill out a form and mail
it in, call for a free consultation, or join your newsletter list, use
language that clearly tells the reader the next step they need to take.
Consider offering a freebie or an incentive to make that next step more
enticing.
One last thought: once you've tested your marketing materials, make
adjustments to the copy. But, don't stop there - instead, test that piece
on people you trust to give you honest feedback. Tighten up the piece some
more, then get ready to watch your marketing materials convince prospects
you really do have the solution to their problem!
Nancy J. Wagner of Cut to the Chase Marketing is a
speaker, writer, and marketing strategist who helps small businesses
increase their sales with effective marketing materials and websites.
Download her free 9-step marketing plan at
http://www.CutToTheChaseMarketing.com.
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