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Harness
the Marketing Power of Faxing
By Robert Imbriale, Business Coach
Look around your office for a
moment. Somewhere in there, you are going to find a clever little device
that beeps and pings and creates paper output out of electrons. Yes,
that’s the device, your Fax machine.
It’s perhaps the most
under-used piece of office equipment, and it’s been in our offices for
over 10 years!! What’s the problem? Well, as is the case with most of
today’s technology, our imaginations have yet to catch up with the
technology. While the Internet may have us dumbfounded, the fact is that
lowly little fax machine sitting over in the corner of your office can be
a gold mine, if you know how to really harness its awesome marketing
power.
While many states now have
specific laws against unsolicited faxing, and many more states seem ready
to follow suit, the fax machine is still an very powerful marketing tool
for most businesses. Let’s look at some of the ways in which you can
take advantage of faxing to help grow your business, without violating any
state or federal laws!
The first rule, play smart. Even
though you may already feel certain that a particular client does not mind
an occasional fax from you, always have a way for them to request that
their name be removed from your list. I like to place a line or two of
text at the bottom of every fax page I send to let the recipient know just
what to do to get themselves off my list if they so choose. It’s best if
you use a toll-free number or at least provide number where they can send
a quick fax to request to be removed from your list.
The next thing to think about is
who you are going to send your faxes to and why. You may decide to send a
weekly or monthly fax to all your past customers to keep them up to date
on the latest specials you are offering. Or maybe you would like to fax a
single page newsletter to your customer list. By using your fax to keep in
touch with your past clients, you keep your relationships alive and you
have the rare opportunity to promote other products or services to your
established customer base.
You might also use your fax to send a quick fax to a list of qualified
prospects (people who have requested more information from your company in
the past) to inform them of upcoming events such as sales, seminars,
contests, giveaways, etc.
Your fax is the most
cost-effective, and quickest way to communicate with your customers and
prospects. When you compare the cost of the average fax to the price of
postage, envelopes, paper, printing, and labor, there really is no
comparison. In fact, faxing is so cost-effective that many companies today
are renting fax lists of thousands of names and turning to faxing
companies to send out their message to thousands of prospects.
The real power is that you know
exactly when your message will be delivered and you know whether or not it
was in fact delivered! With the mail, you have a window of between 5 to 7
days for first class mail, and up to 21 days for standard mail delivery.
But one of the things I really like most about faxing is that more people
read faxes than will ever read regular mail!
So let’s compare faxing to
mailing a little closer. First, let’s say that we have a newsletter that
we want to send to 1,000 of your customers. If we were to mail the
newsletter, we’d have to pay for 1,000 printed copies of it. Then,
we’d need to pay for 1,000 envelopes. Then we’d need somebody to fold
the newsletter and insert it into the envelopes. Then we’d have to pay
for postage. When it’s all done, it may be fair to say that the total
cost may easily approach $1 per newsletter!! That’s about $1,000.00 of
your money!
Let’s say that instead of
mailing those 1,000 newsletters, we decided to hire a faxing company to
fax the newsletter to our 1,000 customers instead. We’d still have to
write it and make it look nice, so there’s no real savings at this
point. But that’s where the similarities end. Once you deliver 1 copy of
your newsletter to the faxing company, they will simply scan it into their
system, merge it with your database of fax numbers and out it goes. You
decide when you want it delivered and it will be delivered at precisely
that time. If you wanted it delivered on a Tuesday morning, your fax
company would send it through the night so that when your customers
arrived at work Tuesday morning, your newsletter would be sitting on their
desk ready to be read.
How much would each newsletter
now cost you? Hold your hat!! How does about 20 cents sound to you?
That’s about 80% LESS than it would cost you to mail that same
newsletter and you get the added bonus of knowing exactly when it will
arrive! Response is always higher with a fax than it ever is with direct
mail because nobody is using faxing in this way!!
So what are you waiting for? Here
is an excellent opportunity to dust off your fax machine, build a database
of fax numbers, or rent a list of fax numbers from your list broker, and
begin reaping the benefits of the massive marketing power of the fax
machine today!
Here’s some information to help
get you started. It’s easy to collect fax numbers from your existing
clients. Simply contact them and tell them that you are updating your
records. Verify their mailing address, telephone number and ask them for
their fax number, if you don’t already have it. You may also want to ask
them if they would mind receiving an occasional fax from you to inform
them of special pricing. Very few will ever refuse an offer like that!
Another idea is to run a contest and collect the names, addresses, phone
and fax numbers of the people who stop into your business.
You may just raffle off a product
or a dinner for two at a local restaurant, but the goal is to capture as
many names and fax numbers as possible. If you can’t build a database
yourself, you can always call your list broker and rent one. Prices vary,
so I’d suggest shopping around before you make a decision to rent any
list. After you have built your database or rented one, you are ready to
create your fax and decide when it will be sent.
This is a great time to call your
fax company and set things up with them so that they know to expect your
job. Why use a fax company to handle this instead of doing it yourself?
It’s simply more efficient and it makes no sense for you to tie up your
fax and phone lines for this sort of thing. Fax companies are set up to
handle thousands of faxes per day and can get all your faxes sent in hours
when it might take you days if you tried to do it yourself. I like to use
a company called Factxback. They are based on Long Island and can be
reached at 516-427-3292 or on the Internet at www.factxback.com.
Last, but not least, make sure
you get a full report from your fax company. You want to be sure your
faxes were sent and your report will also tell you which faxes could not
be sent because of wrong numbers, changed numbers, or because the
receiving fax machine was simply out of paper! You will not only save
money on your promotions using faxes, but you will increase response and
ultimately grow your business! There is no better way to get your message
out to your customers and prospects than faxing!
Resource Box Mr. Imbriale is a
nationally recognized Business Coach, Speaker, and Copywriter. Many
companies have used his marketing techniques to dramatically expand their
businesses without spending a fortune. If you would like a Free Business
Check-Up for your business, a seminar schedule, or further information,
contact Mr. Imbriale’s office toll-free at 1-888-226-8109 or via e-mail
at probizcoachjuno.com |