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Business Plans Most Common
Mistakes
by Daniel M.
McGilvery
Too Much Information
When is a 25-page business plan better
than a 200-page business plan? The answer is - always.
Most investors have a mental checklist of
half dozen or so specific points that they look for in a business plan.
Everything else just gets in the way and the last thing they want to do is
wade through pages and pages of tedious and often extraneous narrative.
Long complex paragraphs that fill up half page are about as welcome as
Mike Wallace knocking on your door.
The purpose of your plan is not to impress
the reader with the depth and extent of your knowledge. Your objective is
to focus on the key elements of the plan and make your case as succinct
and as straight forward as possible. If you have pages of information that
you just can't bear to part with, put them in the back of the plan under
an addendum and reference the information in the body of the plan. The
reader then has the option of reviewing this information if they think
it's sufficiently important.
Hiding Weaknesses
One of the more difficult aspects of
writing a good business plan is effectively dealing with problems or
weaknesses - and every business has them. Here are some of the more common
theories offered by unsuccessful plan writers.
- Why draw unnecessary attention to a
negative
- If we ignore the weaknesses, they may
go away
- Once we get funding, we can deal with
the problems
- What they (investors) don't know won't
hurt them
- It works for Tony Robins
Clearly you want to put your best foot
forward, but ignoring or glossing over a negative issue simply because it
doesn't help your cause is potentially very damaging and is very often
fatal. Like a heat-seeking missile, if there is a weakness in your
product, service or strategy, the savvy investor will find it and probably
within the first ten minutes. Once this subterfuge is uncovered and it is
obvious to everyone that you haven't been completely forth-right, the
natural question in the mind of the investor is "what else haven't
you told me." When you've lost this element of trust, you've lost the
opportunity.
The best way and really the only way of
properly handling problems and weaknesses is to get then out in the open
and to have a detailed and well thought out action plan that effectively
addresses these problems.
Distribution Channels
The portion of your plan that deals with
channel strategies is fraught with potential landmines especially if you
don’t have a thorough understand of distribution. How your product
reaches the market is unquestionably one of the most important aspects of
your business plan and your ability to effectively articulate this
strategy is critical. At all costs, resist the normal temptation to cover
all bases by listing every imaginable channel possibility.
"We will market our widgets via
Internet, catalogs, distributors value added resellers, infomercials,
wholesalers, direct mail, agents, direct field sales, telemarketing,
retail outlets and - oh yes smoke signals in selected areas."
What this tells the investor is that you
don't have a channel strategy.
Competitive Analysis
The operative word here is
"analysis." Listing the name and address of your competitors is
NOT a competitive analysis. The investor is interested in knowing what you
expect to see from your competitors near term and longer term; what is
their strategic direction, their core competencies and what makes them
tick. Why do customers buy from them. Is there a possibility that they
might enter into strategic relationship or an acquisition (or be acquired)
and by whom. How good is their sales and support organization. What is
their funding position. What are their weaknesses and can they be
exploited. Knowing little or nothing about your competition is evidence
that you haven't done your homework. While it may not be fatal blow, it
certainly doesn't help your cause.
Legal Entanglements
Investors today are very conscious of
potential legal problems that may be lurking around the corner. If they
like your plan they will conduct their own due diligence but the time to
address any potential legal problems is during the plan review. Here are
some questions to ask yourself if you're not sure:
- Was your product developed while you
were employed somewhere else
- Are there any potential employment
contracts or non-compete conflicts
- Is there any possible patent
infringement
- Are there any disgruntled former
employee(s) who could sue your company
- Is there clear ownership of your
product or service
If you have doubts about any of the above
questions, it's probably a good idea to have an attorney review and
resolve the issue before you meet with an investor. A good rule of thumb
is that you want to avoid surprises - at all costs.
Assessment of Risks
Risks are different than weaknesses in
that they deal with the future and are normally outside the realm of your
business. What market forces are there that could prevent your plan from
being successful in the future. Some common sense should lead you through
this exercise. I would, for example, leave out world wars or Armageddon
but I would consider the possible impact of new technology, legislative
issues, changes in consumer demand and a variety of other issues that
could negatively impact your business.
Financial Projections
You're sitting across the conference room
table from your prospective investor. He's just finished reading the
executive summary and he's already skipped ahead to the financials. Then
he looks at you and asks…
"What do you have to substantiate
these numbers?"
Dead silence. Sweat is starting to
accumulate on your upper lip. You glance over at your finance guy who
shrugs his shoulders as if to say "hey, I'm just the messenger."
"Well, ah - ah - ah - our projections
were based on our analysis of the market, competition and what we feel are
the advantages of our product line."
"Okay then, show me your
analysis."
Here's a tip. If you're expecting an
investor to commit funding for your business, chances are they will expect
more than just your best guess. There is undoubtedly a strong correlation
between the amount of research data that you have to support your
projections and the likelihood of success is securing funding. This
doesn't necessarily mean that you need to spend months and thousands of
dollars on focus groups, surveys and market research. What it does mean,
however, is that you should have and be able to provide some rationale for
how your projections were put together.
Daniel M. McGilvery is the President and Managing Partner of The Business
Planning Institute. BPI provides professional business plan writing and
review services. Contact BPI at 561-689-7980 or dmcgil@mindspring.com.
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