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Subscribe                                                       10/20/00

Business Know-How(sm) News
http://www.businessknowhow.com

Your place to get and share tips and hints for starting and growing home offices and small businesses

CONTENT
- Don't Get Fined!
- Say What?
- Help For Business Card Clutter
- Ask the Presidential Candidates
- Merged Firms Need Unified Sales force
- Accepting Credit Cards
- Office Space - What's Your Next Move?
- Eight Key Ingredients Build Customer Loyalty
- Talk To Your Peers
- Pass This Newsletter On

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DON'T GET FINED! 
Do you have all of the employee rights posters on display in your workplace that you are required by law to make visible? If not you could get fined. You don't need fancy laminated versions of the posters. You can avoid fines by downloading them from various federal web sites and printing them out on your own computer. We've compiled a list of the posters you are likely to require along with links to the federal sites to download them. Get the list here: http://www.businessknowhow.com/manage/
requiredposters.htm

SAY WHAT? 
Looking for a quick vocabulary fix? Maybe the perfect phrase to make you or your company sound important? Well, we've found the perfect solution. Click over to this page: http://www.businessknowhow.com/bkhmanage.htm and read "Say What"

HELP FOR BUSINESS CARD CLUTTER 
They're in your drawer. In your wallet. On top of your dresser. Tacked to a bulletin board. Wouldn't it be nice if there were an easy way to organize all of those business cards so you could find contacts when you want them? Rejoice. There is. Read about it here: http://www.businessknowhow.com/tips/CardScan500.htm 

ASK THE PRESIDENTIAL CANDIDATES 
What will the winner of the presidential race do for small business? Netscape Netbusiness Center has a message board set up for small businesses to post their questions to the candidates. Use this URL read the questions and post your own.  http://boards.netscape.com/netbusiness/
brdlist.mbl?boardId=462388
Note: you need a Netscape AIM account or an AOL screen name and software to read and post messages.

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Reach your financial goals with help from Morgan Stanley Dean Witter Online. Click on their banners on our site http://www.businessknowhow.com ----------------------------------------------------------------------

MERGED FIRMS NEED UNIFIED SALESFORCE 
Your company just merged with another. And it's your job to make sure your sales force is all singing the same song to customers. How do you handle the situation? http://www.businessknowhow.com/manage/
unifiedsalesforce.htm

ACCEPTING CREDIT CARDS 
Small and home businesses often face difficulties finding a company that can provide them with a merchant account at reasonable rates. I hear story after story from small business owners who have been talked  into purchasing expensive long-term, non-cancelable leases for equipment and software to process credit cards and who, as a result, are paying thousands of dollars for something that should have only cost a few hundred dollars. To help those of you who can't get a merchant account through your bank, Business Know-How has formed a marketing alliance with the merchant account provider we use ourselves. If you are looking for a reputable service provider who won't talk you into an expensive lease that you don't need, look for the link on our web site that says Accept Credit Cards.  http://www.businessknowhow.com

OFFICE SPACE - WHAT'S YOUR NEXT MOVE? 
Your business has finally reached a point where the basement is no longer an adequate office, Get tips for tips on selecting the right office space for you! http://www.businessknowhow.com/manage/officespace.htm

EIGHT KEY INGREDIENTS BUILD CUSTOMER LOYALTY 
An ongoing challenge for any company is the retention of customers. Getting new customers costs much more than maintaining ones already doing business with you. Here are eight ways to build customer loyalty. http://www.businessknowhow.com/manage/
eightkeyingredients.htm

TALK TO YOUR PEERS 
Stop into our web message boards to discuss issues related to your business, to get help or share your expertise! Tell your friends to come, too. :) To get to the message board area, click on the message board link you'll see on  http://www.businessknowhow.com

PASS IT ON! 
Do you have a friend or business associate who would like to be on our mailing list? Please forward this email version to them. If they find it helpful, they can sign up for a free subscription at  http://www.businessknowhow.com/newsletter/subscribe.htm

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PRODUCTS AND SERVICES TO START, RUN AND GROW YOUR BUSINESS 
Look on the Business Know-How web site for the products, tools and services you need to start, run and grow your business. You'll find recommended books, business planning software, a merchant account provider, links to rent office space, incorporate your business and more at http://www.businessknowhow.com

For additional information about Business Know-How, please contact editor@businessknowhow.com

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