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September 18, 2002

Business Know-How ® Small Business Newsletter
http://www.businessknowhow.com

 

In this Issue

  • Customer Service Is in the Details
  • Rebalancing Your Busy Life
  • Greeting Walk-In Customers
  • Selling Books by the Truckload
  • Top 5 Resume Mistakes

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Customer Service Is in the Details
If you own or manage a customer service business, the recipe for exceptional service boils down to the small details. Click here to read >>

Rebalancing Your Busy Life
In the second part of this series, learn how "alternating" can be used as an effective technique to cope with an overburdened work and life. Click here to read >>


NEW eBOOK: Opening Doors with
a Brilliant Elevator Speech

You'll be more successful in business when you have a G-R-E-A-T Elevator Speech. Learn how to describe who you are and what you do in under 10 seconds so you can get in front of more customers, close more sales and make more money. Free success newsletter. Click here >>

 


Greeting Walk-In Customers
"Can I help you?" That's the typical greeting offered to customers. And the typical response is "No thanks, just looking." These tips can ensure that your greeting makes customers want to buy and keep coming back. Click here to read >>

Selling Books by the Truckload
Has anyone told you that you can sell books by the truckload? Selling books in big quantities has put more than one publisher on the map. Click here to read >>

Top 5 Resume Mistakes
Don't wait till you've been job hunting for months with no results to get your resume up to snuff. Find out what mistakes you should avoid so you can avoid problems later.
Click here to read >>


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