Business Know-How ® Small Business Newsletter
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Practical strategies for growing businesses and careers

In This Issue

• Creating Loyal Customers
• Small Business Collection Strategies That Work
• Book Excerpt: The Faber Report
• Rude and Envious Coworkers

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Creating Loyal Customers
One of the most effective and cost-efficient ways to add profits to the bottom line is the use of database marketing, which uses information collected at the point-of-sale. Use this 4-step process to begin building loyalty among your customers today. Details >>

Small Business Collection Strategies That Work
Coping with ever-increasing costs is one thing--making sure you get all the money that's due you from customers or clients is another. Here are a few tried and true collection strategies, straight from the businesses that use them. Details >>

Entrepreneurs and Small Business Owners...

Are you a small business owner or home-based business owner that is frustrated because you're not getting enough qualified prospects? With the right tools any small business owner can have all the customers they want, no matter how poor you think you are at marketing. Click here to find out how >>

Book Excerpt: The Faber Report
David Faber's new book explains not just how to pick the stocks you want to invest in but how to avoid joining the "penguins" lining up for big losses. The Faber Report combines practical, down-to-earth investment advice with wild accounts of investor fraud, company misdeeds, corruption, and greed. Read an excerpt here >>

Rude and Envious Coworkers
The office outcast claims that no one likes her because they are all jealous of her wonderful life. Is there some truth in that, or is there another reason behind her coworkers' treatment? Details >>

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