Business Know-How ® Small Business Newsletter
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Practical strategies for growing businesses and careers

In This Issue

• Turn Tire-Kickers Into Customers
• The Many Hats of Business
• Admitting a Mistake
• New Book Review: Remember When

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Turn Tire-Kickers Into Customers
You'll always need to find new prospects for your business. But don't overlook the prospects you already attracted. Many are close to buying. Use these four simple procedures to convert those "almost customers" into paying customers. Details >>

The Many Hats of Business
As a new business owner, it's important for you to figure out, in advance, exactly how you are going to get everything done in the time available to you. Here is a list of the many different people you may have to be at one time or another. Details >>

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Admitting a Mistake
You've just discovered that the personal calls you've been making from work for months are long distance. Should you bring this to your employer's attention and offer to pay for the calls, or leave well enough alone? Details >>

New Book Review: Remember When
Looking for a great stocking stuffer or fun reading for yourself? Remember When, a new novel by Nora Roberts, is a page-turning two-part tale that blends edgy suspense and romantic passion--and journeys through past, present, and future.
Read the review here >>

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Promote Your Business on a Shoestring
You can attract more new customers, sell more to existing customers, and bring back your customers more often with help from the Small Business Marketing Bible.

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