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October 19, 2004

Business Know-How ® Small Business Newsletter
http://www.businessknowhow.com

Practical strategies for growing businesses and careers

In This Issue
  • Ten Commandments of Great Customer Service
  • Asking the Right Questions During the Interview
  • Web Site Planning Checklist
  • 2005 Toyota Prius Certified for Clean-Fuel Deduction
  • This Week's Links
  • Avoid Fines
    Update Your Labor Law Posters Now!
    California, Massachusetts and Louisiana have recently made major updates to the required labor law postings employers must display in their workplaces. There are a number of other states that have also made major labor law changes this year. Tidy up your office and get the latest poster updates with our combined format (state and federal notices on one poster) labor law poster.

    Ten Commandments of Great Customer Service
    A company's most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy your customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates. Here are the ten commandments of great customer service.


     

    Asking the Right Questions During the Interview
    "Who is that hot babe in the picture?" isn't the type of reply an interviewer expects to hear when he or she invites you to ask questions near the end of an interview. In fact, the way you approach the Q&A session will have a direct impact on the interviewer's perception of you.

    Discover How to Promote Your
    Business on a Shoestring
    Are you struggling to attract new customers to your small business? Do you have a great product or service but aren't sure how to let prospects know about you? You can attract more new customers, sell more to existing customers, and bring back your customers more often -- no matter what product or service you sell.

    Web Site Planning Checklist
    Like everything else, successful web sites take careful planning. Use this checklist before building your site to help avoid unwelcome surprises.

    2005 Toyota Prius Certified for Clean-Fuel Deduction
    The Internal Revenue Service has certified the Toyota Prius for model year 2005 as being eligible for the clean-burning fuel deduction. The certification means taxpayers who purchase this vehicle new may claim a tax deduction of $2,000 on Form 1040.

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    Marketing and Financial Research
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    Research your market. Get key planning statistics. Over one million local and national industry profiles online!

    Payroll Software - Affordable and Easy to Use
    PayWindow payroll software makes it easy to run your own payroll, calculate withholdings, run report and print paychecks. Voted Best Business Application of 2003!

     


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