This week our discussion on starting a brick and mortar business
continues. We’ve already talked about
creating a Startup Plan to manage the process and
conducting market research to
gauge the viability of your idea.
This week we discuss how to find the best location for your business. This isn’t
a difficult process, but will require some homework on your part. You can use a
commercial realtor to help you scout for locations, but the real research you
must do yourself.
When I was scouting locations for my brick and mortar store I
took the time to drive around town to familiarize myself with every foot of
vacant retail space available.
I spent a lot of time sitting in parking lots. You can learn a
lot just watching cars go by at different times of the day. For example a
location may be great in the morning, but lousy in the afternoon. Or maybe the
parking lot is full at lunch, but empty the rest of the day.
You should also consider which side of the road works best for
you. For example a drive thru coffee shop has a much better chance of success if
it’s located on the side of the road with the morning rush hour traffic, while a
takeout joint has a better chance of success if it’s located on the side of the
road with the going home traffic.
Here’s how I found the best location for my store in my hometown of Madison,
Alabama. The city of Madison is sandwiched between Highway 72 on the north and
Madison Boulevard on the south. Both stretches of road contain fast food
restaurants, strip shopping centers, and lots of vacant retail space.
I was opening a specialty retail store, so foot and automobile
traffic would be essential to success. On the Madison Boulevard side of town the
predominant strip was a Wal-Mart center, but I knew that locating near a
Wal-Mart was no guarantee of success. To the contrary, Wal-Mart is notorious for
killing smaller neighbors, so to survive in a Wal-Mart strip you have to be a
niche business in a market that Wal-Mart doesn’t already own. My products were
firearms and self defense items, which research told me that Wal-Mart was
phasing out at most stores, so locating next to Wal-Mart could be a good move.
However, there was a lot of empty space in the Wal-Mart center,
which told me that either those retailers tried to, but ultimately failed to
compete with Wal-Mart on its own turf or there wasn’t enough traffic for them to
survive.
I spent some time in the Wal-Mart parking lot at different times
of the day and found that - in my humble opinion - there was barely enough
business to keep the Wal-Mart open, much less smaller retailers.
The problem is that the south side of Madison is not a high
growth residential area, which is needed to sustain a rural retail location.
Madison Boulevard is busy during the lunch hour thanks to nearby industries, but
because there is a major interstate running parallel Madison Boulevard is not
heavily trafficked at other times of the day, hence the abundance of vacant
retail space and my decision to look at the north side of town.
Highway 72 bounds the north side of Madison and is heavily
trafficked most of the day because it connects the city of Huntsville to the
east and Athens to the west.
The north side of Madison also boasts a number of affluent
residential developments. Most of the residents living in those neighborhoods
drive daily along Highway 72 to and from work, making it one of the most heavily
trafficked highways in North Alabama - at least that’s the way it appears when
you’re stuck in traffic there.
There was vacant space on the north side of the highway in a
Publix Shopping Center and two other strips anchored by smaller grocery stores.
The Publix Center appealed to me because it was also home to a Books-A-Million,
a Staples, an ice cream shop, several restaurants, and a number of other niche
stores, guaranteeing traffic throughout the day.
Across from the Publix Center were a number of vacant buildings
that would have worked well except for the fact that they had small parking lots
and no opportunity for foot traffic.
After doing my requisite site research it didn’t take long for
me to realize that even though the space in the Publix Center was smaller, yet
more expensive than all other space along the way, it attracted more organic
traffic than the other locations. I knew the amount of traffic my store would
get from patrons going to other stores in the strip would be well worth the
extra cost.
That logic proved true. I expect there are very few gun shops in
retail strip malls, but the location has proven to be a winner for us. We have
men coming in while their wives are grocery shopping at Publix and couples
coming in after they dine at the restaurants in the strip. We even have women
stopping in after getting their nails done. Go figure.
Now that you know how I chose the location for my store, next
week we’ll talk more about the other things you should consider before choosing
a location for yours.
View more articles from Tim Knox on Business Know-How