I recently interviewed Jim Stovall for a business magazine. Stovall almost
became a shut-in when he lost his eyesight as a young adult some 20 years ago.
He decided to spend the rest of his life in his room. But as the days passed, he
gathered up the courage to go out to the mailbox. That first step into a
frighteningly dark world led to another step and another.
Stovall went on to become a national weightlifting champ, then became an
entrepreneur and highly regarded motivational speaker. In business, he held true
to the premise that to succeed, you must find something to offer that people
really need.
Before going blind, Stovall loved movies and enjoyed watching television. Yet
without visuals, television falls flat. Stovall figured there were 13 million
visually impaired people in the United States who shared his frustration. So he
had a vision, so to speak. He decided to create television for the blind.
Stovall’s Narrative Television Network (NTN) launched in 1988. He used his
own funds and some support from friends. NTN adds a narrator’s unobtrusive voice
to explain what’s happening visually. The spoken narrative avoids interfering
with the original audio and visual of the programming.
NTN is now available on more than 1,000 cable systems. Stovall’s interview
show, NTN Showcase, is part of the programming. As host of NTN Showcase, Stovall
has interviewed Frank Sinatra, Jack Lennon, Katherine Hepburn and scores of
other celebrities. So much for hiding in his room.
The lessons in Stovall’s success are many. One that stands out is the
principle that success comes to those who identify and fill a clearly defined
need. Stovall realized there were millions like himself who were not able to
fully enjoy the most popular media in our culture, television and movies. As he
filled that need, he enjoyed considerable success.
I had my own little brush with this principle about 15 years ago. I ran a
small publishing company that cranked out custom publications for corporations
and associations. A cookbook author who concentrated on hot cuisine, Dave
DeWitt, suggested I publish an annual guide to chile peppers in magazine form.
I had my doubts, but the truth of the project’s potential would come from the
response of advertisers. I traveled around the Southwest visiting chile
producers. They liked the idea. With DeWitt as editor, I launched “Chile Pepper”
and sent sample copies to newspaper food editors across the country. In the
press release accompanying the sample issue, I included our address and the cost
of a sample issue: $2.95. The food editors included the note in their papers.
Over the course of the next few months, the release appeared in dozens upon
dozens of newspapers. I remember one day alone receiving more than 300 checks
for $2.95. Most of these previously-hidden chile aficionados inquired about our
subscription rate. We apparently hit a nerve.
Over the next couple months, I turned the “Chile Pepper” annual publication
into a bi-monthly subscription-based magazine. I sold the sucker to a Texas
company in 1996 so I could return to writing – you can’t run a full-fledged
magazine in your bathrobe in the living room. You can, however, write at home
all day long without shaving. “Chile Pepper” continues to fill the need for a
continuing supply of hot recipes and chile information for thousands of pepper
lovers.
Identifying a need doesn’t take the work out of launching a company, but it
takes a good amount of the risk out. It was tremendous work getting “Chile
Pepper” off the ground, but I was bolstered by the enthusiastic response from
readers and advertisers. As long as I was willing to work day and night for
virtually nothing for two years, I knew I could get “Chile Pepper” to succeed.
Stovall told me it took two years of losses and one year of breakeven before
his Narrative Televisions Network turned a profit. Yet he knew early on that he
would eventually succeed. He had identified a clear, unmet need.
Rob Spiegel is the author of Net Strategy (Dearborn) and The
Shoestring Entrepreneur’s Guide to Internet Start-ups (St. Martin's Press). You
can reach Rob at robspiegel@comcast.net.
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