Have you ever noticed what happens when you become unsatisfied with an employee's performance? Whether you realize it or not, you begin to create a "failure mindset" for them. Stop it before it starts.
Given the choice of dealing with a positive, upbeat employee with a "can-do" attitude or dealing with a disgruntled, distracted, uninterested one, which would you choose? Your employees' attitude can make or break the relationship your business has with customers.
Chances are your employees are taking care of personal business on your time. Read the report findings.
In this brisk, engaging chronicle of one of the most stunning success stories in American business history, Adam Cohen takes us inside eBay the corporation as well as into the community of eBay's passionate users. Read an excerpt here.
How do you reduce turnover in a fast food restaurant? Here's one chain that's found a solution.
What can happen to your business if you bring in investors? Here's one person's tale.
Outsourcing has a bad rap because it has been associated with jobs going overseas. Yet much outsourcing is a major improvement over employment for both the employer and the employed, and a good portion of the outsourcing now used by companies big and small is going to local contractors. Read more about the positive side of outsourcing from small business columnist Rob Spiegel.
Since the events of September 11, Americans have come out in droves to display the U.S. Flag. We need to be mindful of flag protocol, and remember to display our national banner in a way that shows reverence and respect.
If the thought of organizing another ho-hum holiday event for your office, plant or store staff is making you wish the Grinch really would steal Christmas, here are some expert tips for turning your party from blah to blowout!
What can you do when a situation at work causes your temper to flare? How do you blow off steam without alienating customers, employees, partners or a boss?
Don't let these common myths about teamwork hold your company back. Debunk them and get your team on the right track.
There's a way you can train your employees without paying for training sessions or taking them away from their jobs. It's called "teachable moments" and it's a great way to utilize everyday on the job experiences to create a top-notch team. Here are six ways you can put it to work right away.
The Enron disaster will have a greater impact than most people realize. Because of Enron, now anyone in a management position will have to work that much harder proving their trustworthiness. Here are some ways you can maintain trust in your organization.
Workforce experts estimate that the cost of replacing a worker is 1.5 times the annual salary of the worker. To minimize your turnover costs and maintain a productive workplace, employers need to look beyond the salary and benefits. Here are four key areas to consider.
Hailed as the Thomas Edison and Henry Ford of Silicon Valley, Robert Noyce was a brilliant inventor, a leading entrepreneur, and a daring risk taker who piloted his own jets and skied mountains accessible only by helicopter. Read an excerpt from his biography, The Man Behind the Microchip, here.
Young workers possess skills and savvy with technology that is hard to beat. As important as that may be in today's workplace, they lack the business experience and networks that baby boomers possess. Here's how businesses can make use of their baby boomer employees to help the next generation.
Is your company merely a stepping stone in the careers of its employees, or is it the place that the best and brightest want to be? Mentoring can help you create an environment that attracts and keeps the best the workforce has to offer.
New employees may not feel comfortable asking their supervisor questions pertaining to their job, but a mentor can often bridge that gap. A mentor can guide a new employee by answering questions about basic routines, do's and don'ts, and various job responsibilities.
Does your office have problems with employee turnover? Providing new workers with a mentor can help keep them happy and in one place!
Money may attract people to the front door, but something else keeps them from going out the back. That "something," more often than not, is feeling appreciated by their employer.
One of the most common difficulties companies face in strategic planning is turning their vision into a reality. To transform your organization into the one you envision takes more than great strategy and implementation.
In climbing the corporate ladder, one of the most powerful allies to have on your side is your Human Resources department. To keep the alliance strong and working to your benefit, here are ten things you should NOT do.
Creating teamwork is a challenging process, and not all groups work as a team. Here are 12 tips you can follow to build a winning team in your company.
Great champions have one thing in common: They know how to work as a team. The ABCs of Building a Business Team That Wins offers a set of simple, powerful rules to govern the internal behaviors of businesses and other groups. Read an excerpt from Chapter One here.
Successful management depends on working as a team. To attain that goal and keep the team strong, you must employ motivation, affirmation, inspiration and action. Read these four steps to keeping your management effective.
Is your memory not what it used to be? Having a sharp recall can be as simple as finding ways to help jog your memory throughout the day. Here are 10 quick ideas.
Here are 33 traditional and voguish beliefs that, on the basis of their research, the authors of The Enthusiastic Employee say have little or no basis in reality. These beliefs, covering a variety of areas, are widespread and, when applied to the typical employee and work situation, are wrong.
Learn the difference between Just Cause and Employment-At-Will
Where will innovative new ideas come from? How will they get to market? How must corporate America change to create and profit from technology? That's the subject of Open Innovation.
What is open innovation? How should we be taking advantage of it? Read more in this excerpt from the book, Innovation, Bringing Good Ideas to Market.
Businesses that have a distinctive name, mark, slogan or logo beware: you may already be a victim of a cyberpirate or cybersquatter and not know it.
OSHA provides standards for personal protective equipment needed for hazardous jobs. Do you know what you are required to provide for your employees?
Returning to a storm-damaged home is bad enough, but don’t be a victim twice when seeking contractor services to rebuild. Get tips here for choosing a contractor.
Paid time off, such as Labor Day holiday, is a benefit nearly all employees in America receive. Here, in results from a survey conducted last month, are the average number of paid days off based on length of employment.
American veterans have a strong entrepreneurial sprit, according to a study released by the SBA Office of Advocacy. The study shows that 22 percent of veterans are either purchasing or starting a new business, or considering it.
Starting May 21, 2009, most Federal contractors and subcontractors will be required to start using the E-Verify system to verify that their employees are legally allowed to work in the US. Find out how this new requirement will affect your business.
Nearly all businesses struggle with turnover and productivity, especially with their entry-level employees. Now, three new studies from the Families and Work Institute reveal the keys to retaining that group of workers and helping them be more productive on the job.
Research indicates that more people are caring for aging relatives, and that this often affects employee productivity. Employee expectations regarding elder care benefits have increased, and, as a result, most organizations expect costs for these benefits to increase in the next five years.
Can your employee sue you because he doesn't like the way his 401(k) retirement account is performing? Because of a recent Supreme Court ruling, exactly that may happen to some employers. Find out what the implications of this case are and get tips for protecting yourself.
The one year anniversary of the tragic events on September 11, 2001 will generate a roller coaster of emotions most of us are unprepared to deal with. Here are some suggestions for coping in your own workplace.
The Society for Human Resources reports that over half of HR professionals are at least somewhat concerned about workplace violence, according to a recent survey. And increasingly, employers are using background checks to help ensure workplace safety.
The cost of providing healthcare to employees is becoming an ever bigger burden for small employers, and many are asking employees to foot bigger and bigger portions of the bill. One option some companies have found for reducing the bite is the use of flexible benefit plans, known as cafeteria plans. Here's why.
The recent highs and lows of Internet business has created a whole new set of challenges for investors who want to select ventures that are moneymakers. What specifics are venture capitalists, corporate investors and angel investors looking for?
The concept of client value requires a bit of guessing and new thinking. Find out why it should be important to your business and how you can go about calculating it.
America’s smallest firms bear the largest per employee burden of federal regulatory compliance costs, according to a recent study released by the Office of Advocacy of the U.S. Small Business Administration.
There is an alarming crisis in America that could affect your corporation, agency or association -- a diminishing ability to survive. Downsizing and reengineering have not only cut out the fat, but also the employees that were once the lifeblood of your organization. Take the opportunity to flourish by paying your employees more than money!
This "how to" guide from the Stress Doc highlights key questions and concepts as well as intervention strategies for understanding and responding supportively to individuals grappling with post-traumatic effects after Tuesday's "Day of Terror."
Without a score card, we experience the current economic news as an onslaught of sky-is-falling doom and impending catastrophe. Yet much of the disturbing news may actually represent positive trends, and some of the encouraging developments may hold dark linings.
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