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How to Whitelist Email from BusinessKnowHow.com
for Gmail, Outlook, AOL, Yahoo and Apple Mail

Instructions for Whitelisting Our Email Provided courtesy of the ISIPP SuretyMail Email Accreditation program

To ensure that the email we send you ends up in your inbox, and isn't mistakenly sent to the junk folder, please whitelist our email address, which is [email protected]

Below is information on how to whitelist us with Gmail, Outlook, AOL, Yahoo, and Apple Mail,  Even if your ISP or email program is not listed, with these instructions you should be able to figure out how to whitelist our email address at any ISP or with any email program.

Gmail
1. First, if you find email from us in your Gmail spam folder, select our email and click the "Not Spam" button
2. Next, open an email that you have received from us
3. Click on the little down-pointing-triangle-arrow next to "Reply":
4. Click "Add BusinessKnowHow.com to Contacts list"

 

Microsoft Outlook

1. On the Tools menu, click Options
2. On the Preferences tab, click Junk E-mail
3. On the Safe Senders tab, click Add
4. Add [email protected] where it says "Add address"
5. Click OK

 

AOL
To add [email protected] to your AOL address book:

1. Open an email from us and then click the 'This Is Not Spam' button
2. Click the Mail menu and select Address Book
3. Wait for the Address Book window to pop up, then click the 'Add' button
4. Wait for the Address Card for New Contact window to load
5. Paste [email protected] into the ‘Other E-Mail’ field
6. Make our "From" address, [email protected], the Primary E-Mail address by checking the appropriate box 
7. Click "Save"

 

Yahoo!
To whitelist [email protected] with Yahoo!, you will need to set up a "filter" after first taking the following steps:

1. If you find email from [email protected] is going to your Yahoo! bulk folder, open it and click "Not Spam" 
2. Be sure that the address [email protected] is not in your "Blocked Addresses" list. If [email protected] is on your "Blocked Addresses" list, select it and click "Remove Block"

Now to create the filter:

3. Open your mail and click on "Mail Options" in the upper right hand corner
4. Select 'Filters' (in the bottom left corner)
5. On the Filters page, click "Add"
6. Select the "From header:" rule, and add "contains" and [email protected], which tells the system to put email with [email protected] in your inbox and not the bulk folder.
7. Click the "Choose Folder" pull down menu and select 'Inbox'
8. Pick the Add Filter button

 

Apple Mail for OS X

1. First, if email from [email protected] ends up in your junk folder, highlight or open it and click "Not Junk" at the top of your screen. 
Then: 
2. Go to Mail > Preferences from your Mail menu 
3. Go to the Rules tab 
4. Select Add Rule 
5. Give this rule a name such as "BusinessKnowHow.com" 
6. Create a rule that says "If any of the following conditions are met: 'From' 'Contains'" and then paste in "[email protected]
7. From the actions, select 'Move message' to mailbox 'Inbox'. 
8. Click "OK"

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