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6 Steps to Get Local Business with Google Maps
Nowadays, potential customers are more likely to look for your phone number or address by typing your business name into a search box at Google than they are to look you up in their telephone directory. If your business isn't coming up in Google Maps, you are probably losing customers. Here's how you can make the most out of your free Google Maps listing.

How to Spot Counterfeit Money
When retailers accept fake bills, they bear the entire burden of the loss. And thought it's true that counterfeiters' techniques are getting more and more complex, there are numerous things retail employees can do to detect counterfeit money.

6 Virtual Press Release Faux Pas
Sending press releases via email can save you lots of time and money. With just the click of a mouse, your press release can be on its way to dozens of editors. But before you hit SEND, make sure you aren't committing one of these press release mistakes, sure to get your release sent straight to the recycle bin.

Don't Hand Your Free Publicity to the Competition
Getting a journalist to write about your business is an excellent way to promote your brand for free. But most small businesses aren't making it easy for journalists to write about them.

Bullet-Proofing Your Business in Today’s Economy
Businesses are facing difficult times right now, and the sad fact is that not all of them can survive. But there are some things you can do to position your business to handle the difficult days that still lie ahead and increases the chances that it will survive to see sunnier days.

Connect to Your Customers on Their Terms
What is it that your customers value? Is it a live person answering their call? Being able to get information from your web site or in email? Find out why focusing on your customer's preferences is the surest path to a thriving business.

10 Tips to Take Your Customer Service from Drab to Fab
You can spend thousands of dollars on an ad campaign, only to have it all go to waste if your customers are put off by the service they receive when they actually enter your business. If you think your customers are less than impressed by your employees then give your customer service a makeover with these 10 tips.

Building and Managing Your Reputation on Facebook
Having a Facebook page for your business can help you connect with customers and others in your industry. Here are some ways you can make the most of your Facebook reputation.

7 Steps to More Customer Referrals
One of the best ways to increase revenue and profits in a tough economy is to get more new customers who are already sold on your product, service or brand. Here are seven things you can do to get more referrals in your business.

How to Spot Fraudulent Census Takers
The Census Bureau is about to begin its once-a-decade count of the population, and crooks and scam artists are already attempting to take advantage of trusting individuals and businesses. The best way to protect yourself is to know how to recognize both real and fake census workers.

3 Steps for Leaders to Minimize Conflict
How do you handle the nuisances that life - and your employees - throw at you on a daily basis? The way you respond has a direct impact on how much conflict you'll have to deal with in the future. These three steps can help you minimize conflict now and later.

How Social Roles Can Determine Your Success
People take on roles for different reasons. Sometimes it's because it's what is expected of you. Other times it's because you think it will help you get ahead. If you're playing a role that doesn't suit your natural talents, you could be undermining your own success.

7 Habits of Less Successful Salespeople
What can you learn from others? Sometimes it's what to avoid doing. If you're making one of these seven sales mistakes, you could be costing yourself business.

5 Tips for Using Syndicated Content on Your Web Site
Using syndicated content on your Web site can be a great deal, especially if it’s free. But of course, there’s a catch. To maximize the benefits and minimize the risks of using syndicated content on your Web site, follow these five tips.

Calm Customers in 6 Quick Steps
You’ll work nine times harder attracting new business than you will retaining your current client list. That means you can’t afford to anger even one customer. Here’s how you can defuse tense situations and dissolve your customers’ frustrations.

Increase Sales with Product Reviews and Ratings
Recent studies show that objective third-party reviews and ratings increase sales on ecommerce Web sites. Reviews, even negative ones, can help establish credibility and trust in the minds of potential customers. Read more >>

12 Tips for Doing Business in the Middle East
Global economic uncertainty is causing some businesses to put the brakes on their overseas expansion plans. But it is precisely this hesitance, combined with the unique business climate of the GCC, which makes 2010 an ideal time to establish your presence in the Gulf region.

5 Free Tools That Make You Look More Professional
Anything that you can do for free that will keep your business looking professional to your customers and not affect your bottom line is a good thing. Here are four services that all businesses need from time to time, and five tools you can use for free.

Data Security for Small Businesses
While large companies have staff dedicated to protecting the security of their data, small businesses don't always have the resources or knowledge to ensure the safety of the information stored on their computers. Recognizing this need, the Better Business Bureau has teamed up with several corporate sponsors to help small business owners protect themselves from data breaches.

Rid Yourself of These 10 Damaging Word Habits
Did you know that the words you choose in your everyday conversation can affect your career? Here are some quick-tips that will help you change your communication for the better.

Sales Lessons Learned From Selling in a Recession
The past year was definitely interesting. Some sales professionals prospered while others suffered. There are several key sales lessons that can be learned from selling in a recession that will help you succeed in the upcoming year.

9 Things Highly Successful Business Owners Do
Many business owners are just barely keeping their heads above water right now. Yet, in the midst of this struggling economy, there are some entrepreneurs who are actually thriving. Find out what it is that they are doing differently to help them succeed.

How Often is Too Often to Email Your Customers?
You probably know that keeping in touch with your customers via email is a good way to keep your Internet business fresh in their minds. But how often should you be reminding them you are there?

Does Your Small Business Need a Bailout?
The American Recovery and Reinvestment Act of 2009 included a provision for micro loans of up to $35,000 for qualified, struggling small businesses. Find out if you qualify for one of these fee- and interest-free loans from the SBA.

Think Twice Before Handing Out Smart Phones to Your Employees
If you are a small business owner and you have non-exempt employees on staff, beware. There’s a danger lurking that makes sense but almost no one saw it coming. Read more >>

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