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Growth and Leadership
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Everything Counts in First Impressionsby Bill Lampton, Ph.D.
Then suddenly, in less than two seconds, my opinion changed. Why? He blew a bubble with his gum, and popped it. Suddenly, he was no longer the accomplished, sophisticated business man who had grabbed my attention. One simple flaw tarnished his image. He dropped from leader to another face in the crowd, just that quickly. The incident reinforced a major communication principle: Everything we do, say, or look like either adds to or detracts from our first impression. To score well during that all-important first encounter, realize that every detail counts. You're not being frivolous or vain when you check yourself in the mirror and mentally rehearse the major points you will talk about. Beware of these 20 destructive behaviors:
As Roger Ailes, President of Fox news said in his terrific book You Are the Message Recall Ralph Waldo Emerson: "What you are speaks so loudly I cannot hear a word you say." Here's an invitation: If you think of other annoying behaviors that mar first impressions, E-mail them to me, listing them as I did above. Title your E-mail EVERYTHING COUNTS. Here's the link: drbill@championshipcommunication.com Bill Lampton, Ph.D., helps organizations improve their
communication, motivation, sales and customer service. His speeches, seminars,
consulting and coaching share the advice included in his book, The Complete Communicator: Change Your Communication-change Your Life! |
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Waiting at the baggage carousel at Logan International Airport in Boston, I
noticed a young man walking by. Right away, he impressed me very positively. 
--a book I recommend highly--"You are the message. The words themselves
are meaningless unless the rest of you is in synchronization. The total you
affects how others feel about you and respond to you." 
Visit his Web site
and sign up for his complimentary monthly newsletter:
