Nurture what you've got
Successful lead generation programs bring in people in different stages of
the buying process. Some are ready to commit more to you than others are. Some
are ready to talk to a sales person and some aren't.
Think of any lead generation activity you've ever done: search marketing,
email, advertising, telemarketing, networking, trade shows - it doesn't matter.
Were all of the people who responded ready to schedule a two-hour demo of your
product? Of course not.
But that doesn't make those people any less likely to buy from you in the
future as long as you maintain a relationship with them.
If you're one of those businesses that has a bunch of inactive prospects
sitting in a database (or on your desk), you may be better off nurturing those
people than paying to find new ones. And nurturing leads can be a lot less
expensive than generating them in the first place.
Increase conversions - not just inbound leads or traffic
This point is similar to the one above it, but it's important enough to look
at from a different angle.
Let's say you have 2000 visitors a month going to your website and 60% of
them leave your homepage without going anywhere else. Which do you think would
be cheaper, changing your website so that an additional 20% (400 visitors) stay
on your site or doubling traffic to the site? The results are the same.
(Hint: if you picked the first option, you're right).
Complex purchases - such as technology, high ticket goods, and ongoing
services - are made up of many different conversion points where the buyer
decides whether or not to spend any more time with you. Each of those conversion
points can be tweaked to pass more prospects through and provide a better return
on your investment.
Consider outsourcing
To have a successful marketing program today requires skills in multiple
disciplines - some of which didn't even exist a decade or so ago. For example,
you need website strategy and development, search engine optimization, paid
search marketing, prospect conversion optimization, lead nurturing and web
marketing - just to name a few.
Staffing an in-house team with all of this expertise would cost more than
most small to mid-sized businesses are willing or able to invest. Yet you can
easily - and cost effectively - get this expertise from an outside firm or group
of individuals.
It's worth looking into.
Copyright 2009 Tatum
Marketing Inc.