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Office Support
Services
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Sample Customer
Contract This is a sample of a contract I have used. It should not be construed as a legal document. If you use any of this in your own contracts, have a lawyer review it for viability. Prices are not necessarily recommended rates. Client Name: [Your client's name] (hereinafter referred to as "Client") Contractor Name: [Your name] (hereinafter referred to as "Contractor") Scope of Services: [Description of project you are doing for client, including such details as how many lines per label, whether required to do editing as well as keyboarding or layout, shape of original work, etc. Be as detailed as possible!] Rates: Contractor shall bill Client at the following hourly rates: [$30] for word processing, time-and-a-half [$45] for rush, weekend, or evening work; [$15.00]/hr. travel time. Contractor shall bill Client at the following piece rate: [$.50]/pg. for printing, [$.25] per 3-line label for data entry. [Include all applicable prices]. Appointments: Client shall deliver and pick up work by appointment only. Client shall pay a fee of $20.00 for missed appointments (including over 1/2 hr. late) unless Contractor is notified at least 1 hr. prior to the appointment. Consultation: Time spent conferring about Client's project shall be billed at the hourly rate of [$30]. Charges & Payment: Work shall be estimated according to the Industry Production Standards established and published by the Association of Business Support Services International and billed at the rates described above. Because of the varying nature and unpredictability of different projects, it is not possible to give formal estimates. Payment is due when Client picks up the work, whether in draft or final form. Payment for first time customers should be made in cash unless otherwise arranged. A fee of up to $100 may be charged for any returned check. Work shall be retained by Contractor until payment is received. A deposit equal to four hours ([$120]) is required for all jobs likely to exceed that time. If Contractor is required to work at Client's office, Client shall pay four hours minimum. In the event of changes to the scope of work or other factors outside of Contractor's control, Contractor shall reserve the right to renegotiate this Agreement and collect for all services performed up to the date of renegotiation. Proofreading & Revisions: Work will be copyedited in pen on Client's rough draft unless Client specifically requests otherwise. An updated printout of Client's document shall be returned to Client for proofreading, and the final copy printed only after Client approve the draft. Corrections and revisions shall be billed at the regular hourly rate. Final responsibility for proofreading and approving the final draft lies with the client. Contractor cannot be held liable for typographical omissions, content, etc. Client will include a hard (printed) copy of the most recent version of the document when submitting work for revision, making any revisions directly on the copy in red pen. Client will also keep a copy at Client's office for reference in case of telephone questions. Storage: Files will be stored on disk for one month at no charge. Resumes are stored permanently at no charge. Client may purchase a disk and backup disk if planning to return for revisions after one month. If Client brings work in on a floppy disk or cassette tape, Client shall first make and retain a backup copy. Contractor cannot be responsible for loss due to error or damage. Special Formatting (e.g. APA or other publication standards): Client's document will be edited and formatted according to the standards set forth in the publication manual and the guidelines submitted from Client's school or journal, unless Client specifically requests that certain items be disregarded. Termination: Either party may terminate this Agreement by giving written notice to the other party. In the event of termination, Client shall pay Contractor for all hours and expenses accrued up to the date of termination. In the unlikely event litigation is commenced between the parties of this Agreement, the party prevailing shall be entitled, in addition to other relief, to a reasonable sum for attorney's fees. Approved: ________________________
_________ ________________________
_________ Nina Feldman, author, "How to Run a Successful Homebased Word Processing/ Desktop Publishing Service: A Resource Package" (self-published, nina@ninafeldman.com)
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Disclaimer
The information compiled on this site is Copyright 1999-2012 by Attard Communications, Inc. and by the individual authors. |
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