Ten Ways to Improve Your Email Copy
By Hostway
There are specific tips you can follow to increase the chances that your email
is read and creates the results you’re after. Follow these ten ways to improve
your email copy to get the best possible response for you next eBlast.
1. Subject Line
Your email subject line will determine whether or not the rest of the message
is ever read. Remember to keep it straightforward.
- Start your line with a call-to-action.
- Include the name of your company.
- Keep the savings message at the front of the sentence.
- Make it short for quick scanning.
2. Opening Sentence
All the qualities that apply to a good subject line apply to your opening
line. In fact, many successful emails use their subject line as the opening
line, with a slight variation. It’s not redundant; it sets the tone for the
message and can act as a header.
3. Action Words
Don’t let the passive voice creep into your message. For effective messages,
you need to grab attention. Start sentences with directives like “Save,” “Ac,”
“Click,” “Get,” “Shop,” etc. Usability studies have shown time and again that
including a direct call to action can significantly improve response rates.
4. Set the Right Tone
Your email tone depends on two factors: your audience and business. Keep your
email tone consistent with your Web site. The last thing you want is a customer
to click through your email and land on your site feeling surprised or confused.
5. Know your Reader
If you have no idea who will be reading your email, you’ll have a tough time
writing a compelling, persuasive message. Only when you clearly identify your
target market, can you determine the best way to reach him or her.
6. Repeat the Offer
Repeat your offer throughout the message. At a minimum, it should be in the
opening and closing lines of your email.
7. Be Brief
The truth is that the average person doesn’t really read email. When
confronted with a big block of text on their computer screen, most people’s eyes
will automatically skip over it. To encourage readers to take notice:
- Keep your paragraphs short and easy to scan.
- Separate the message into subsections, so someone can get the main
points without having to read every word.
- Vary your paragraph structure with bulleted lists.
- Eliminate any unnecessary details.
8. Create Urgency
A sense of urgency in your email will encourage readers to click through
right then, rather than waiting. If your savings offer ends soon, stress it!
Even if it doesn’t, include words like “hurry!” and “now” and “for a limited
time only.”
9. Keep it Simple
Clear writing with a direct message will always get a better response than
overly detailed copy with too much information. Don’t overwhelm your readers
with a long list of products and prices. Give them a taste that encourages them
to click through to your Web site.
10. In Closing
End your email on a familiar note and choose the closing that’s right for
your business. Examples include: “Sincerely, The team at Mike’s Fish Supply
Shop” or “Sincerely, John Wilson, President.” Also, be sure to repeat your offer
and call to action so that your reader knows what to do next.
Hostway Corporation helps small- and medium-sized businesses increase sales with innovative Web hosting packages that include an easy-to-use Web site builder, a built-in mechanism for driving traffic and an email marketing platform. Founded in 1998, the company currently serves more than 600,000 customers across the globe and operates over 250,000 square feet of state-of-the-art data centers with a direct presence in 13 countries, 17 worldwide operation centers and more than 700 employees.
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