Verbal Self-Defense Strategies
If there's one thing politicians have mastered, it is defending things they've said and done. Here are seven things you can learn from them about defensive communication.
Breaking a Bad Habit: From Dirt Road to Superhighway
When you want to change your behavior, it’s like trying to build a superhighway out of a dirt road. You can do it. Just know that breaking bad habits is a construction project in your brain that takes time.
Top 10 Communication Blunders of 2011
Whether it's a little slip up or a big ole foot-in-mouth moment, communication blunders happen to the best of us. What's important, beyond damage control, is that we learn from our mistakes. Even better, we can learn from others' mistakes. Here are 2011's top 10 communication blunders and lessons we can learn from them.
6 Practices for Redefining Prosperity
The economic downturn has made it more difficult than ever to achieve prosperity - or has it? According to the authors of the new book Prosper: Create the Life You Really Want, prosperity is still attainable, but you might need to adjust how you define it. Here are six practices for redefining what prosperity means to you.
Captivate Your Audience With Provocative Questions
If you want to engage your audience on a new level, try asking them powerful questions that really get them thinking about your topic.
Demonstrate Respect For Your Audience
The way to winning your audience's heart is by treating them respectfully. If you want to demonstrate respect for your audience, focus on these four key areas.
Every Speech Gives You Opportunities to Improve
With each speech you give, you have the chance to make small improvements that can make a big difference in how well your presentation is received. Here are four steps to help you identify those opportunities for improvement.
10 Ideas for Becoming More Productive
If you run a small business, multitasking is second nature to you. But even though you try to use your time efficiently, there still aren't enough hours in the day. Get back lost time and be more productive with these ten tips.
How to Communicate Better with Your Employees
Are you having trouble getting your message across to your employees? Here's what you need to know to communicate with your employees in a way that helps them improve their performance.
Dr. Martin Luther King, Jr.: Role Model for Speaking
Dr. Martin Luther King, Jr. was, undoubtedly, one of the most superb speakers of his day. Here's a look at what made his speeches so memorable and how you can use him as a role model in your own public speaking endeavors.
Why Is It So Hard to Apologize?
When you make a mistake or cause problems for someone else, you may be tempted to minimize the impact and avoid admitting you’re wrong. Find out why apologizing quickly is a far better approach.
6 Tips to Lighten Up Your Presentations
Are your speeches a bit dry? Having trouble connecting with your audiences? Maybe it's because you're trying too hard. Here are six ways you can lighten up so your speeches and presentations are more appealing and enjoyable.
How Audiences Can Help Speakers Succeed
The audience plays a big part in a speaker's success or failure at an event. If you're going to see someone speak or give a presentation, follow these ten tips to help your speaker out, and to be sure you get the most out of it, too.
Using Handouts to Reinforce Your Training Presentations
PowerPoint can be an excellent tool for keeping your presentation interesting, but it can't replace the good old standby of handouts. Here's why you should continue using handouts and a surprising tip about the best time to distribute them to your audience.
Learn from Superlative Speakers, but Don't Imitate Them
You might think that incorporating some of the styles and habits of your favorite speakers into your own speeches will improve your presentation. Unfortunately, the opposite is probably true. Here are three pitfalls of imitation in public speaking.
Great Speakers Keep It Simple
One thing that the best public speakers have in common is that they keep their speeches and presentations simple. Rather than trying to impress their audience, great speakers put their efforts into delivering a clear, compelling message.
Little Action Steps That Help You Speak Big-Time
When you're preparing the checklist for the speech you're giving, you'll naturally include the big, important items. There are also several seemingly minor things that will make a big impact in how your message is received, and you shouldn't overlook any of them.
How to Speak Confidently, Without Cockiness
When you've been asked to speak in front of a large group, it's bound to give your ego a boost. And though speaking invitations do show the confidence others have in you, you'll fare much better with your audience if you check your ego backstage. Here's some advice on how to be a confident speaker without being cocky.
Boost Your Credibility as a Speaker
When you deliver a presentation, does your audience believe what you're saying? Follow these tips to build your credibility and deliver your message with authority.
How Professional Speakers Control Their Stage Fright
Whether you're standing in front of an audience for the very first time or have been giving public speeches for years, stage fright is something you'll have to deal with. Read what several professional speakers say about managing stage fright.
Do You Misuse These 3 Words?
Whether you're posting to your company's blog or giving a speech in front of thousands, using the wrong word can make you look foolish and harm your credibility. Watch out for these three frequently misused words.
Give Successful Civic Club Speeches
Speaking at a civic club meeting puts you face-to-face with businesspeople that you might otherwise never have the chance to meet. Next time you're invited to give a talk at one of these community groups, consider these five steps to make your appearance a success.
Save Yourself! How to Stop Being a Martyr-preneur
One of the pitfalls of being an entrepreneur is trying to run the business entirely on your own. While only you may be able to get the job done to your standards of perfection, you will eventually burn out if you keep trying to do it all yourself. Here's how you can save yourself from becoming a martyr-preneur.
Variety Gives Spice to Your Speaking
Variety is the spice of life, as the saying goes, and it is also what keeps your presentations and speeches interesting to your audience. These suggestions can help you add variety to your public speaking engagements.
Rules for Better Business Reports
Don’t let the author of the next bad report in your company be you. Learn five simple rules to increase the impact of your business reports on the job, become better at business writing, and transition to writing for business success.
Small Audiences Deserve Your Biggest Effort
Having a low turnout for a speaking event can be disappointing. You might even feel like it's a waste of your time to give your full presentation. Here's why you should put your best effort into even the smallest audiences.
Why you need to focus on soft skills
In today's working environment, where customers and employees are demanding more, instilling the use of soft skills in your team members is something you simply can't survive without.
Feng Shui for Business Success
Would you like your business to be more prosperous? Would you also like a more harmonious work environment that both invigorates and supports you and the people you work with? If you answered yes, then consider the use of Feng Shui in your business.
People Skills Win Over Knowledge
What would you expect to be more important in the business world: your knowledge of an important topic or your people skills? A recent survey suggests that it's how you interact with others that has the biggest impact on your success.
5 Ways to Work Smarter and Be More Productive
Ever noticed how some entrepreneurs get way more done than others without working themselves to the bone? If you ever want to be able to have more time for things you enjoy, working smarter is critical. Here are five things you can start doing right now to become more productive without working longer hours.
Even The Bad Times Are Good
It's easy to get stuck in a negative mindset during tough times. But focusing on the bad doesn't help bring about things that are good. Here's why you should seek to keep a positive outlook in spite of your current circumstances.
Small Business Growth Quiz: 7 Market Focused Questions You Must Ask to Help You Grow
This year, as the economy is beginning to recover, is your small business poised for growth? If you're not sure, take this quiz. It has seven questions that'll help you prepare your business to grow.
9 Ways to Ignite Innovation Inside Your Company
If you're going to survive this season of turmoil, you must innovate your way out of it. Here are some tips that can have your whole company lighting up the economic darkness with one bright idea after another.
Grow Your Business in Any Economy
Has your business slowed because of the economy? If so, you’ve got two options. Keep doing what you’ve always done and hope it turns around on its own…Or, do something different. These three tips can help you get your business growing even in today's economy.
How Social Roles Can Determine Your Success
People take on roles for different reasons. Sometimes it's because it's what is expected of you. Other times it's because you think it will help you get ahead. If you're playing a role that doesn't suit your natural talents, you could be undermining your own success.
How to Get Moving When You're Stuck
Having too much to do in not enough time can leave you feeling overwhelmed and anxious. Rather than tackling the mountain, it becomes easier to avoid it altogether, but that only makes the problem worse. Here's what you can do to get yourself unstuck.
10 Smart and Savvy Small Business Questions for 2011
Before you start the New Year, make a quick analysis of your current business condition so that you can make the appropriate adjustments. Here are 10 questions you can ask now so you'll know what direction your business should take in 2011.
Make Better Business Decisions
Making decisions for your business can lead to unintended consequences and frustration. Here's how you can walk through the decision making process to make the best decisions possible.
Throw Out The Creative Filters, and Get Buy In!
A great new idea is like striking gold for any leader and team. It can be collected, examined, enriched and sold. But the process of finding the gold can be difficult even for the best of leaders and managers.
Living and Working with Purpose
Do you like your job? Is it fulfilling? Or is it just a paycheck? In this excerpt from Luck by Design by Richard Goldman, find out how changing your beliefs can give you a totally new outlook. Read more >>
How to Become a Fearless Small Business Owner
During uncertain times it's natural to be afraid. But making business decisions out of fear can be the very thing that dooms your business. Use these six steps to become a fearless small business owner.
5 Characteristics that Make Great Companies
What makes a company stand out among the rest? What makes it the place you'd really like to work or do business? Jim Champy, author of the new book OUTSMART!, outlines five things that all companies aspiring to greatness have in common.
Why Innovation Matters
Innovation is key to the success of both large companies and small. In this excerpt from The Game Changer by A.G. Lafley and Ram Charan, find out how innovation has helped companies like P&G develop new markets and stay ahead of the competition.
The Story Behind the Story
Are you trying to learn from the rainmakers in your company? Or from gurus outside your company? The stories they tell about how they achieved their successes can provide valuable insights, but usually leave out a lot of pertinent facts. Here's why you need to get the story behind the story.
Are You Making Unnecessary Mistakes?
There are "tried-and-true" sales techniques that are so simplistic that it seems they cannot be really effective. Many times, we try to re-evaluate, improve upon, and complicate them.Find out why we try to make things harder than they really are >>
7 Traits of Greatness
We are all born with the potential for greatness. Yet most people realize less than 10% percent of their potential, while a few become legends in their own rights. What separates the average from the great?
Is Your Body Language Helping or Hurting Your Business?
Body language is undeniably your most potent form of communication. Here ar tips for using body language to get your message across.
Leadership is Not a Day Job
Leaders don't go to work each day waiting on five o'clock. They are both passionate and caring about their jobs and truly enjoy what they do for a living. But such dedication comes at a price. Find out what it is in this excerpt from The Taboos of Leadership.
Saying No to Demands
In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. Find out how to say no to demands in this excerpt from The Power of a Positive No by William Ury.
Top 10 Distractions in the Office
Your workday is full of distractions, eating away at your productivity and time. Some are obvious, like email and the telephone, but others you probably don't even think of as being distractions. Find out what they are and what you can do about them.
20 Things That Will Ruin Your First Impression
You can have the best looking suit, a great smile, and a smooth and flawless presentation, but one small mistake can kill your credibility. Here are 20 things you should watch for when trying to make a good first impression.
Judgment and Strength of a Leader
When you're leading an organization you often have to make tough business decisions... decisions that affect egos and livelihoods. Take a look at how one of those situations would be handled by a strong leader in this article from Ram Charan, author of Know-How.
Avoiding Errors in Decision Making
Most of the time we do a pretty good job when choosing what to do. But the human mind is prone to certain errors in judgment. Read this article from the author of The Go Point to find out what they are and how you can avoid them.
Public Speaking: Use Visuals for Maximum Impact
PowerPoint and other visuals are tools to supplement your presentation. Many presenters, however, hide behind their visuals as a way to avoid interacting with the audience. Here are some ways your visuals can enhance your presentations, rather than put your audience to sleep.
10 Tips for Effectively Recruiting Your Team
Many times in your life you will make requests of others: to join a group, committee or team, to perform a task or to assist with a project. Often the key to getting to "Yes" involves how you make your request. Here are ten tips on how to make "the ask."
Unclutter Your Desk
How much time do you waste every week searching for things on your desk? Here are 5 simple tips to help you get your desk uncluttered once and for all >>
Leadership Strategies for Today's Team Building Problems
Despite the best team building efforts, many organizations are still operating on low power when it comes to producing desired results. They've invested time and dollars in events that supposedly help team members bond and function coherently, yet results are short term at best. Here are three things that get in the way of building strong teams along with suggested solutions.
Know Your Audience
Preparation for your presentation is just as important as delivering the presentation itself. One thing you can do to prepare yourself is to learn about your audience and venue in advance. Use these three pointers to get to know your audience better.
Top 7 Ways to Transform Your Business from Mediocre to Great
In today's competitive business world, being "good" isn't good enough. To really succeed, you have to be great. But where do you start? Use these top seven principles to transform your business from mediocre to great.
How to Make a Great First Impression
Did you know that within seconds of meeting someone for the first time, your appearance, body language and non-verbal communication will create a lasting first impression, and that person will assume to know everything about you? Like it or not, it's true and the work world demands making a great first impression and keeping it. Learn how to make a great first impression in this article from a human resources expect and image consultant.
How to Remember People's Names
Do you have a hard time remembering people's names? Does it embarrass you and make you avoid people? It's a common problem, but also costly if it prevents you from approaching a business contact. Here are some of the reasons why we forget people's names and tips on how to remember them.
Five Leadership Myths That Could Be Holding You Back
Leadership is about getting things done and helping people reach their potential. Unfortunately, many organizations do a pitiful job helping people reach their potential. One reason for this is old-fashioned, out-dated leadership concepts. Here are five leadership myths that could be holding your company back.
Getting It Done
Getting things done sounds so simple, doesn't it? After all, don't we all do things every day? Then why is it that there is such a high failure rate when it comes to project execution? Read more >>
Get on the Road to Real Results
How do you inspire people to work harder, reach higher, and achieve more? How do you get them to support you and go above and beyond in everything they do? How do you get them to care? Find out in this article from the authors of the new book, Revved! >>
Balancing Work and Home Life
If you're like most people you are probably working harder and longer than you used to. As a result, finding balance in today's fast-paced world is more difficult than ever before. Yet, a healthy balance has also never been more important. Here are a few strategies that can help >>
Stop Trying to Be Perfect
Think your presentation needs to be perfect? Think again. Trying to be perfect will ruin your presentation. Find out why >>
How to Run an Effective Business Meeting
Business meetings are often considered to be one of the least productive business activities. But effective meetings can have a very positive impact on your bottom line. Use these tips to make your next business meeting a success.
7 Ways to Get a Head Start in Negotiations
If you want to start negotiations in a winning position, then you need to prepare like a tiger. That means you must pay attention to 7 crucial areas.
Why Assumptions Are Bad for Business
We make assumptions when we don't fully understand a situation. It is a natural reaction to immediately fill in any missing information by making up our own story. The problem with this is that most of the time our story is incorrect which causes all kinds of complications. Read more >>
Put Your Best Face Forward
The expression on your face when you are interacting with others has as much of an impact as what you are saying - if not more. With that in mind, do you know what unspoken message your face is giving others? Read more >>
Problem Solving Made Easy
Faced with a big challenge? Not sure where to start? In this excerpt from How to Get Anyone to Do Anything, learn techniques to simplify problem solving.
6 Tricks to Remembering People's Names
Remembering a customer's name can improve your sales, but that is one of the most common difficulties salespeople have. Here are six simple things you can do to help you remember names.
Getting Over Defensiveness
Do you think most everyone is out to get you? Do you treat simple questions as accusations? Do you feel all that matters is being right? Don't let defensiveness ruin your career or relationships. Here are some tips to help you get it under control.
Achieving Your Personal Best
Is your business or career going ok? See what others have done to achieve more in their businesses and careers.
3 Ways to Talk So Clients Listen
People talk to you everyday-sometimes effectively, often times not. Use these three strategies to be sure your message gets heard.
Keeping Your Cool When The Customer Gets Hot
Holding emotions in check and reacting professionally under fire are not always easy. So what do you do to keep your cool when the customer is chewing you out? Find out here >>
Elements of Timeless Leadership
Great leadership is always popular, but in times of enormous need, how do we differentiate the great from the greedy, the strong leader from the despot? These six principles are ancient and have stood the test of time.
Office Manners: Are Yours Civilized Or Crass?
Even George Washington felt compelled to comment on manners. Most of the rules he espoused are just as relevant today as they were more than two centuries ago. Take a look at some of these rules, their modern-day applications, and check to see if you yourself are guilty of any of these uncivil office behaviors.
7 Ways to Inspire Your Employees
An inspired employee gives his or her all to their employer, and is constantly striving to be and do their best; to use their skills and talents to their full potential. Here are 7 different ways you can inspire your employees.
Why Communication Skills Don't Work in Customer Service
Anyone who's spent any time in customer service training has heard of "active listening" and "empathy." It sounds great in class, but isn't always so simple to put into action when you get back to the sales floor. Here are the reasons why even the "right" communication skills can fail and what you can do to make them succeed.
How To Solve Unsolvable Problems
Is there something stopping you from reaching your business goals? Is there a problem you face that appears insurmountable? Here's a strategy that could help you deal with your problems and move ahead.
Minding Your Global Manners
On any given business day you can find yourself dealing face-to-face, over the phone, by e-mail and, on rare occasions, by postal letter with people whose customs and cultures differ your own. One small misstep could cost you big. Use these tips to be sure you don't offend your international customers.
The Tradeshow Teamwork Alphabet
What differentiates a great trade show exhibit from a so-so one? The booth staff! So how do you transform your staff members into a strong team? Just remember your ABC's.
How Much Stress Is Just Right?
Stress can actually be good for you -- in the right amount. If you don't have enough stress, you'll probably find yourself bored and tired. But we all know too well what too much stress can do to our wellbeing, not to mention job performance. Read more >>
Six Steps to Becoming a Persuasive Speaker
The purpose of all presentations, especially in the business world, is persuading. Even if you are not looking to make a sale, gain a contract or change audience members' minds, you are still attempting to persuade them to listen to you, and to accept your information. Read more >>
Meetings Can Be Toxic
Is the time spent in meetings causing you to be late in turning out your work? Are you going in at night and on weekends to make up for time spent at meetings? Find out why most meetings fall short, and heed these 7 tips for successful meetings >>
Tune Up Your Trade Show Staff
Are your sales people burnt out? Working a trade show is hard. Keeping your team motivated can be even harder, especially during a busy exhibit season. Here are several ways to keep them enthusiastic and motivated.
Setting Goals - Your Ticket to Success
If you don't know where you're going, any path will get you there. That's what happens if you don't take the time to figure out what your goals are and WRITE them down. There's power in writing things down. Read more >>
Stand Out in Business the Write Way
Handwritten notes have become almost extinct in the business world. If you are looking for ways to stand from the crowd, to be noticed by your colleagues and clients, try putting pen to paper whenever you have the slightest excuse. Read more >>
Sealing the Deal over the Business Meal
Taking clients to breakfast, lunch or dinner has long been an effective way to build relationships, make the sale or seal the deal. But too many people jeopardize an opportunity because they fail to use good dining etiquette. Here are a few basic rules to make the experience pleasurable and profitable.
The 10 Pillars of Leadership and Business Development
Leadership is any influence relationship that brings about change. These ten guiding principles can support leaders in becoming trusted by their followers and for withstanding the challenges of today's ever-changing world. Read more >>
Quit Wasting Time in Meetings
Meetings can be an effective way to solve problems, or just a frustrating waste of time. The difference is in how the meeting is run. Follow these five guidelines to make your business meetings successful.
Glass Half Full or Half Empty?
Leaders who understand the power of their own viewpoint do not become victims of circumstance. Rather, they identify the challenges and the opportunities which are presented to them at the moment - whatever the adversity. Read more >>
10 Traits Successful People Share
Why do some people succeed, while others fail to reach their goals? Here's one business owner's observations about what successful people do that others don't. Details >>
Resolutions That Will Never See the Light of Day
Resolutions are nothing more than a wish list of bad habits and shortcomings we'd like to change. But everyone knows that most resolutions are forgotten faster than they are made. So, instead of making resolutions of our own, here are a few resolutions we'd like to see others make.
Successfully Meeting and Greeting
When you are making the initial contact with a client or a colleague, you want to get off on the right foot. Doing so will make the first encounter and subsequent ones go smoothly and easily. Save your energy for later and use these simple strategies for a successful start.
How Business Owners Create Their Own Good Luck
Good luck isn't something that just happens to you; it’s up to you to create the conditions to bring yourself good luck. Learn the five principles that the creators of good luck have in common.
12 Simple Steps to Avoiding Burnout
Many people experience burnout at some point in their lives. Business owners and the self-employed are even more likely to fall prey to burnout because the buck stops with them. If you feel as if you’re starting to burn out here are some things you can do to avoid it.
Biggest Time Wasters for Salespeople
Is your sales staff making the best use of their time? If they aren't, it is probably costing you missed sales. Here are four of the most common time-wasters for salespeople. See if any of them apply to your staff. Details >>
10 Ways to Develop Your Latent Leader
Everyone has leadership qualities. The visible difference lies in the degree those qualities are developed. Here are the top 10 ways to develop your latent leader.
Cross Cultural Gift Giving Etiquette
In today's business world, it's not uncommon to find yourself doing business with individuals and companies in other countries. And, although gift giving is not the norm among business associates in the US, it is often expected elsewhere. This guide to cross cultural gift giving etiquette can help.
7 Successful Stress Management Techniques
Everyone needs successful stress management techniques. Easy to learn and easy to implement, you can use these seven strategies for your own stress management or teach them to help others manage theirs. Details >>
18 Ways to Avoid Change
Change is not something most of us look forward to. Yet, continuing to do things the same way when it doesn't work makes little sense. Here are 18 ways people avoid change. Avoid these and you won't become victim to the status quo.
Top 10 Tips for Attending a Conference
When you attend a conference related to your area of expertise, you will get opportunities to communicate with nationally known leaders of your profession. Here are 10 ways to get the most out of the conference.
Stop Any Argument in Three Simple Steps
Ever found yourself in the middle of a heated debate with someone and wish you could turn it into something more productive? Here are three simple things you can do to stop any argument in its tracks.
Brevity is a Virtue
In an age when sound bytes on the news are the norm and serious problems are solved in an hour on a TV drama, audiences are most interested in speakers that get their points across in a short period of time. Here are four ways to make your next speech or presentation brief and to the point.
The Special Challenges Women Face in Business
Much as we’d like it otherwise, women are still facing obstacles that men are not. Yes, we’ve made progress, but there’s a lot more to be done before we can drop the phrase “special challenges”. Read about women's challenges here>>
Book Excerpt: The Feiner Points of Leadership
Most leadership books discuss what leaders do. The Feiner Points of Leadership reveals how they lead. In this hands-on, plain-speaking guide, Michael Feiner shares his hard-won expertise and gives you real world solutions to the everyday problems of leadership. Read Chapter 1 here >>
Yogi Berra's Business Wisdom
As well as a top Yankee hitter and catcher, Yogi Berra also spent years as a successful team manager. Yet Yogi will also go down in history for his odd comments. In fact, Yogi’s witticisms are actually clever, full of hard-won insight. Read more >>
Book Excerpt: The 5 Paths to Persuasion
In business, even the best proposals face overwhelming resistance and rejection. Good ideas do not always sell themselves, and how you say something can actually be more important than what you say. Read more in this excerpt from The 5 Paths to Persuasion.
Smoothing Ruffled Feathers
In the world of birds, ruffled feathers is one sign of a virus. Isn't that also the case at work? Ruffled feathers can spread like a virus throughout your office, department or corporation. Depending on the influence of the 'ruffled one', that spread can be fatal. Read more >>
The Power of the Lowly Checklist
Checklists are good for more than just keeping up with your grocery list or to-do list. You can use them as a way to communicate more concisely and, in the end, as a tool to reach your own goals. Read more >>
Perpetual Innovation Through Informal Learning
More than 70 percent of learning experiences in the workplace are informal or accidental, not structured or sponsored by an employer or a school. Informal learning is responsible for building many of the skills we use daily in our jobs and holds an invaluable role in helping a company excel. Find out how you can foster informal learning in your workplace.
Add Credibility and Confidence to Your Presentations
If you're losing sleep worrying about how well you'll deliver your next presentation, you're not alone. Try some of these simple strategies to help you build confidence and credibility with your audiences.
Learn More in Meetings
Are all these meetings really a good use of time for you and your colleagues? Not necessarily, according to Marcia Conner, author of the new book Learn More Now. Before you plan your next meeting, find out how different learning styles impact the group dynamic, and the meeting's final outcome. Read more >>
Bring the Joy Back to Your Life
Is it possible to age yet keep the sense of wonder we had as children and experience the joy of being alive every day? In his new book, Second Innocence, author John Izzo tackles four key areas of human experience (daily life, work, love, and faith) and will lead you to new perspectives on your own life and provide thought-provoking insights for reclaiming the innocence, idealism, and wonder that we often associate with youth. Read an excerpt here >>
Book Excerpt: Winning Habits
Winning Habits is about making great things happen around you and for you. This powerful parable identifies the four fundamental habits that lead to success and helps you apply those habits in your life. Click here to read an excerpt >>
Body Language Speaks Louder Than Words
Has it ever occurred to you how much you are saying to people even when you are not speaking? Unless you are a master of disguise, you are constantly sending messages about your true thoughts and feelings whether you are using words or not. Read more >>
The Power of Recognition
How can you increase productivity, enhance morale, and improve retention - without spending any money? Simply recognizing employees for a job well done can do a lot more than you'd expect. Here are 10 no-cost ways of improving employee performance.
Master Your Beliefs, Master Your Emotions
Learning to manage your feelings is a critical step toward living a happy, successful, and fulfilled life. Here are steps you can take to begin mastering your emotions.
Leadership Begins Within
If you want to be a better leader, you need to first learn who you are. Identify your strengths and weaknesses equally so you understand how to operate, both positively and negatively. Read more >>
Book Excerpt: Leadership Presence
Now, more than ever, we need leaders who are genuine and inspiring. In the past decade, Belle Linda Halpern and Kathy Lubar have helped tens of thousands of executives to become more inspiring -- by applying the skills they learned as professional actors. Read an excerpt from their new book here.
Book Excerpt: Negotiate This!
Negotiating is the game of life. Every day, in countless ways, we communicate with others-boss or broker, landlord or customer, spouse or child-in attempts to influence their behavior. In this new book, Herb Cohen draws on several decades of unrivaled practical experience as he teaches you that negotiation is not a do-or-die gambit to bend others to your will-but a high-minded game to master, to enjoy, and to win. Read an excerpt here.
Solving Difficult Problems
From identifying the problem to implementing the solution, this simple five-step process can help you identify creative solutions to your most difficult problems. Read more >>
The Myths that Rule Our Projects
Are your projects high on frustration and low on fulfillment? How you think your projects should work may be the source of your misery. Consider these common myths, then start to debunk them on your projects. Read more >>
Secrets of Successful Project Management
What can you do to keep a projects from becoming beastly experience for you and your team? What does it really take to make a project a resounding success? David Schmaltz reveals the answers in his new book The Blind Men and the Elephant: Mastering Project Work. Read an excerpt here >>
Using Your Intuition
Intuition is an incredible resource and gift that we have been given to help us live our best life. Unfortunately, not many people know what it is or how to use it. Here are five ways to get in touch with your intuition.
How to Cure the Verbal Virus
Verbal viruses are meaningless fillers that speckle our speech, distract from our message, drain our impact and annoy listeners. Here's a five step treatment plan.
Communicating with Power
Regardless of your profession, communication is an essential part of your day. Here are 10 tips to add power and productivity to your conversations.
Introduction Into Management
Becoming a manager for the first time can be an unnerving and sometimes stressful experience. Follow these ten steps to ease your transition.
Business Card Overload
Everyone collects lots of business cards, and nobody really knows what to do with all of them. Turn that jumbled mess into a useful collection.
Travel Safely
SOHO business owners often have to travel alone. Play it safe while you're on the road. Heed these travel safety tips!
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